Broxel Pay: 2024 review

Gabriela Peratello

Broxel Pay®¹ is described as a pioneering financial service provider for the hispanic community, serving people in the US and Mexico.

With Broxel Pay’s app you can open an account to hold USD and MXN, and manage them both seamlessly with just your phone. Order a Broxel Pay card for spending and withdrawals, send and receive payments and more.

This guide walks through the key Broxel Pay features and fees - and also touches on Wise for multi-currency accounts to hold, send, spend and receive USD and 40+ other currencies, with low fees and the mid-market rate.

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Broxel Pay: key features

Broxel Pay focuses on international accounts to hold and send USD and MXN, as well as debit cards for local and overseas spending.

You can open an account in either Mexico or the US, making this an attractive option for anyone who travels or transfers money between the 2 countries regularly.

So, what can you do with Broxel Pay?

Here are some of the features you can get:
  • Download Broxel Pay on Google Play®² or the Apple App Store®³

  • Open an account from the US or Mexico

  • Send money to other Broxel Pay accounts in the US and Mexico

  • Send money to bank accounts in the US using ACH

  • Order an exclusive design Broxel Pay card for spending and withdrawals

  • Reload your card and account online or in cash through select retailers

  • Manage your card, account and spending in the Broxel Pay app

Ease of use

You can get Broxel Pay on Apple® and Android® phones, to access your account and manage your spending, transfers and card. On the Apple App store, the app doesn't have a huge number of ratings - coming in at a 2.9 star out of 5, from just over 100 reviews at the time of writing.

Over on Google Play, Broxel Pay has been downloaded more than a million times already, and gets a 2.8 star out of 5, from close to 13,000 reviews.

Check out the latest customer ratings and reviews on either App Store or Google Play, depending on your device type, to see if you think Broxel Pay will be the right choice for you.

Customer service

Get in touch with Broxel Pay support staff 24/7 by phone or email⁴:

Call from the US1-855-279-2720
Call from Mexico55-8890-9835
Call internationally from elsewhere1-801-677-8612
Emailhelp@broxel.com

Broxel Pay fees

Let’s take a look at the main fees you’ll need to know about when using Broxel Pay and the Broxel Pay card⁵:

Service typeBroxel Pay fee
Fee to get a Broxel Pay card5.99 USD
Monthly card fee3.50 USD
Add moneyFees apply to add money in cash, no Broxel Pay fee to add money from your bank
ATM withdrawal

1.50 USD local fee in the US

1 USD fee outside of the US

Additional fees may be added by the ATM operator

International paymentsTransfer money to a bank in Mexico - 3.99 USD + possible exchange rate markup

When you send a payment to Mexico or the US, and currency conversion is required, Broxel Pay will show you the exchange rate that applies⁶.

That rate may include a markup - a fee which is added to the mid-market exchange rate. You’ll need to check the Broxel Pay exchange rate against the mid-market rate which you can get from Google, to see if there has been a markup used. If there has, this may push up the overall cost of your transfer.

Make low cost international transfers with Wise

A smart option if you’re sending money overseas: meet Wise.

Register a Wise account online or in the Wise app, and send money to 70+ countries, with the mid-market exchange rate and low, transparent fees.

Wise always shows you the amount you’re paying and how much your recipient will get — and you can even compare against other providers on the Wise app or desktop site.

If another service is cheaper for your particular payment, you’ll be shown — so you can’t lose.

Get started with Wise

See how Wise compares with international bank transfers in our full guide

Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information

Is Broxel Pay a secure payment service?

Broxel Pay is regulated in both the US and Mexico, and is safe to use with usual common sense precautions. Broxel Pay uses anti-fraud measures and has security built into the app, to keep customers and their money safe.

Broxel Pay pros and cons

ProsCons
  • Hold funds in MXN and USD side by side

  • Spend and withdraw with your Broxel Pay card

  • Send payments to other Broxel Pay account holders

  • Manage your account and phone through an app

  • Regulated and licensed in the US and Mexico

  • You can only transfer to bank accounts in the US

  • Accounts offered to residents of US and Mexico only

  • Fees apply, including monthly charges and transaction fees

What are the benefits of Broxel Pay?

Broxel Pay is helpful if you need to hold both USD and MXN, and want easy ways to send payments in both currencies to other Broxel Pay customers.

You can also send ACH transfers in the US, and get a linked debit card to spend from your account. It’s possible to top up your account with cash or electronically from your bank, to make spending, sending and withdrawing money simple.

What are the disadvantages of Broxel Pay?

Broxel Pay is only available to residents in the US and Mexico, and the services are aimed at people looking to hold pesos and dollars only.

You can send money to Mexico from the US, but only to other Broxel Pay account holders - so if you want to use it to send money to loved ones in MXN you’ll need to ask them to register a Broxel Pay account first.

Ongoing fees apply if you order a debit card, and there are transaction charges if you’re making an ATM withdrawal or sending a payment to someone else.

Conclusion: is Broxel Pay the best choice for you?

Broxel Pay can be helpful if you need a digital account to hold MXN and USD, and to send payments to banks in the US or Broxel Pay account holders in the US and Mexico.

There’s also a linked card available for spending and withdrawals, but ongoing fees apply here.


If you’re looking for something more flexible, which lets you send and receive a broader selection of currencies it’s worth checking out Wise.

You’ll be able to apply for a Wise account from the US, Mexico and more or less anywhere else in the world, to hold 40+ currencies and send money to 160+ countries with the mid-market exchange rate.

There are no ongoing fees and no minimum balance requirements, making it a cheap and simple way to manage your money from the US, Mexico and globally.


Sources:

  1. Broxel Pay
  2. Broxel Pay - Google Play
  3. Broxel Pay - App Store
  4. Broxel Pay - help
  5. Broxel card terms and conditions
  6. Broxel FAQ - fees

Sources checked on 03.04.2024


*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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