How to receive money from Xoom to GCash - Full guide

If you need to receive a payment quickly in PHP and want it to be deposited to your GCash¹ account, you may be considering asking the sender to make a Xoom² to GCash remittance. If the person sending you money lives in one of the countries served by Xoom, this could mean your money arrives very quickly to GCash, ready for spending.

But what are the requirements to receive money from Xoom to GCash³? This guide walks through all you need to know - and also touches on Wise as a low cost way to send payments to PHP, including to GCash, from all over the world with the mid-market exchange rate and low fees⁴.

How to receive money from Xoom to GCash

Let’s walk through how to receive money from Xoom to GCash - including eligibility for sender and recipient, and the process to claim a Xoom payment once it arrives in GCash.

Who can send money from Xoom to GCash?

Xoom is not globally available. You can send payments with Xoom from the US, Canada, the UK and the EEA⁵. If your sender is based somewhere else they’ll need to choose a different way to send money to GCash. We’ve got a bit of information about one good option coming up later - Wise.

Who can receive money from Xoom to GCash?

It’s important to check you meet the requirements to get paid through Xoom to GCash. The eligibility rules include⁶:

• You need a fully verified GCash account
• The payment must be under the maximum transaction amount which is set according to your account status
• The payment must be under the amount you’re able to hold in your account balance - 100,000 PHP for verified customers, with options to increase this by getting extra GCash products or completing additional steps⁷

You can’t receive payments from Xoom to GCash at all unless you have a fully verified GCash account. The good news is that the process to get verified is pretty easy - if you’re a Filipino citizen, over 18 and with a local SIM, you’ll usually just need to upload an image of a government ID and then take a selfie. Different processes apply for foreigners, Filipino citizens living abroad, and other categories of customer - full details are available on the GCash website⁸.

How to receive money from Xoom to GCash - step by step

Once your sender has arranged the Xoom to GCash payment it should be available to you in just a few minutes. All you’ll need to do is to claim the money once you’re notified it’s available. Bear in mind you need to claim the payment within a fixed time scale - usually 90 days - or the money will be returned to the sender¹⁰.

Here are the basic steps to claim your Xoom to GCash payment - you’ll be guided through the process by on screen prompts for convenience:

• Log into GCash and tap Cash In
• Select Global Partners and Remittance
• Navigate to Online Remittance Claim and select Xoom
• Follow the prompts to enter the information required
• Tap Next - your funds will be credited

Xoom to GCash - how long does it take?

Xoom payments to GCash usually arrive in minutes. You’ll get a notification that your money is available and can then claim it³.

If you struggle, there are some handy troubleshooting tips on the GCash help pages online - or you can reach out to GCash customer service directly for support getting your money.

Fees to receive money from Xoom to GCash

There’s no GCash fee to receive an incoming remittance from Xoom. However, bear in mind that your sender will have paid a fee on the transfer, which may be in the form of an exchange rate markup.

Xoom may not charge an upfront transfer fee to send payments to GCash - the fees will vary depending on where in the world the sender is. However, Xoom uses an exchange rate markup, which is a fee added to the exchange rate used to convert the sender’s currency to PHP. This fee isn’t always easy to spot and can mean you get less in the end than you expected.

Compare the Xoom exchange rate from the sender’s home currency to PHP, against the mid-market exchange rate to see the markup that’s been added. You may find alternative providers offer better rates, so having your sender shop around is a smart plan - both for them and for you!

Receive money from abroad to the Philippines with low fees and the mid-market exchange rate with Wise

If your sender isn’t in one of the countries served by Xoom - or if you just want an alternative for comparison, check out Wise.

Wise lets you receive money to banks and ewallets in the Philippines, including GCash, with low fees and the mid-market exchange rate. The person sending you money will be able to register a Wise account online or in app, and pay for the transfer quickly and conveniently from their bank or with a card. Fees are low, transparent and easy to compare - with no extra charges rolled up in the exchange rate used. Plus as many Wise payments arrive instantly you could be spending your money in no time⁹.

Why not ask the person sending you money to try out Wise for low overall costs and a speedy delivery time - you might end up with more in your wallet in the end!

Use this guide to decide if receiving a payment to GCash from Xoom is right for you - and check out Wise as another smart way to send and receive payments globally, including to GCash wallets in the Philippines.

Send money to the Philippines with Wise

1. GCash
2. Xoom
3. Xoom to Philippines
4. Pricing/fees: Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up-to-date pricing and fee information
5. Xoom help - availability
6. GCash help - remittances
7. GCash help - wallet limits
8. GCash help - verification
9. Speed: The speed of transaction claim depends on funds availability, approval by Wise's proprietary verification system and systems availability of our partners' banking system, and may not be available for all transactions
10. GCash help - claim remittance