Unplex: complete 2024 guide

Gabriela Peratello

You can use the Unplex® app to send money to anyone through WhatsApp®. The platform is easy to use, with options to transfer money in multiple countries.

You can send fast and simple transfers to recipients in the US or abroad. You don’t have to provide your bank details and you’ll get access to military-grade security to protect your money.

We take a look at everything you need to know about Unplex, including key features, fees, and pros and cons.

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What is Unplex?

Unplex uses cutting-edge transfer technology to help you send money using just your mobile number, including transfers within the US and overseas.

You can use the Unplex app to:
  • Send money abroad to multiple countries, including Canada, India, France, the UK, Jamaica, Mexico, and Nigeria

  • Access advanced security features

  • Transfer money or e-gift vouchers to friends and family¹

Let’s take a closer look at Unplex, including the app’s main features, fees, and costs.

Key features
  • Fast and easy transfers through WhatsApp in 25+ countries¹

  • Unplex’s exchange rates are updated regularly – you can view the current rate before sending your transfer²

  • Access data encryption and 2-factor authentication³

Main fees
  • Exchange rate fees: these costs may differ depending on when and where you send your transfer²

  • Nominal transfer fee: 0.99 USD per 100 USD¹

Great forFast and convenient transfers

How does the Unplex app work?

It’s easy to use the Unplex app to send money to family, friends, and loved ones across the globe. We’ve put together a step-by-step guide to your first transfer.

Step 1. Sign up to Unplex using your WhatsApp phone number

Step 2. Enter your recipient’s contact details, the amount you want to send, and the purpose of your transfer

Step 3. Next, you’ll need to verify your identity and link the bank account you want to use for your transfer

Step 4. Your recipient will receive a notification to accept your transfer, verify their identity, and provide their bank details to receive your funds¹

Once you’ve sent your transfer, you’ll also receive a unique transaction number to help you track and manage your money as it makes its way to your recipient.⁴

What features does Unplex offer?

Unplex offers a range of features for worldwide customers.

You don’t need additional payment apps to complete your domestic or international transfer, with instant transfers between Unplex wallets.⁵

The provider makes security and privacy their priority, with advanced digital security features like:

  • Data encryption
  • 2-factor authentication
  • Secure login options
  • PCI-DSS encryption

Unplex will only share your transaction information with you and your recipient – and the app uses Prove Verification® to protect against identity fraud.³

Your money will also be held with an FDIC®-insured US bank, keeping your funds safe and secure.³

Is Unplex free to use? Costs and charges

Unplex isn’t completely free to use. You don’t have to pay to sign up, but you’ll pay a nominal fee of 0.99 USD for every 100 USD you send through Unplex.¹

You’ll also pay to exchange money when sending foreign currencies abroad. This can differ depending on when you send your transfer – and where you’re sending it.

Unplex charges an exchange rate fee to cover currency conversion costs. You can see the Unplex rate via Unplex’s exchange rate calculator before you send your transfer.²

You can also compare Unplex’s currency conversion rate to other popular platforms like Western Union® or Stanford Federal Credit Union®.⁶

Get a Wise account

As a financially-savvy individual, you know you have limited options for setting up a US bank account as a non-resident.

With that in mind, why not consider something different?

The Wise account helps you manage your money wherever you are. You can get a US routing number and account number, and anyone can use these to pay you — just like a local.

If you travel or do business internationally, you’ll know how important it is to convert money at a reasonable exchange rate.

With the Wise account you convert at the mid-market exchange rate, the same one you find on Google, this way you know how much it will cost you, with no hidden fees* or surprises in the end.

Get a Wise account
in minutes

Unplex: pros and cons

You can use the Unplex app to send fast, convenient transfers through WhatsApp.

However, it might not be the right choice if you need to move large sums of cash – or if you want to send recurring payments to your recipient.

Let’s take a closer look at some key pros and cons of Unplex.

ProsCons
  • Most Unplex transfers are completed within minutes¹

  • Unplex is registered with the Financial Crimes Enforcement Network® (FinCEN) and partners with Cybrid Inc.® for advanced security

  • Access customer support from the Unplex chatbot or via email⁵

  • Transfer money in the US or overseas without revealing your bank details¹

  • Unplex isn’t available everywhere¹

  • You can only send 2000 USD per month

  • You can’t send money to your own bank accounts

  • Unplex doesn’t support recurring payments

  • You can’t use Unplex to send anonymous payments⁵

What are the benefits of Unplex?

Unplex is a popular choice for transfers in the US or abroad.

Your recipient will typically receive your transfer in minutes, but it could take up to 24 hours. You can send instant transfers to India, the Philippines, or Mexico.⁵

You’ll access advanced security features with Unplex, including 2-factor authentication and fraud protection. The company is also registered with FinCEN.⁵ This US government bureau safeguards financial systems and advises on fraudulent activity.

You can also access advice and support via the Unplex chat support bot – or you can send an email to support@unplex.app.⁵

What are the disadvantages of Unplex?

Unplex isn’t the right choice for everyone!

You can only send 500 USD per day, 1000 USD per week, and 2000 USD per month. You may also need to provide additional identity verification to send large sums of money via Unplex.⁵

Unplex’s range of features may be too limiting for some customers. You can’t send money to your own bank accounts and you can’t set up automatic or recurring payments. Instead, you’ll need to send any transfers manually.⁵

You can’t get an Unplex account everywhere. For example, it’s not currently possible to sign up with an Australian or Spanish WhatsApp number.¹

Conclusion: is Unplex the right choice for you?

Unplex is a simple online money transfer app, with domestic and international payment options.

It’s easy to send your money through WhatsApp to friends and family – and Unplex uses military-grade security to protect your funds.

However, Unplex may not offer everything you need. You can only send 2000 USD per month and you’ll pay to exchange currencies for foreign payments.

To start sending stress-free international payments online, check out Wise.


Sources:

  1. Unplex
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  6. Unplex

Sources checked on 05.24.2024


*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.

This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.

We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.

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