Boost Australia eSIM. How it works at home and abroad

eSIMs offer an alternative to traditional SIM cards that removes any worry about losing cards or remembering to have a specialised SIM removal tool on hand.

In this article we’re going to take a look at the eSIMs on offer from Boost, focusing on their international offerings. We'll go over what plans are available, how to get a Boost eSIM, how much it costs, and where in the world it works.

Learn more about the
Wise Account and card

What is an eSIM and how does it work?

An eSIM is a digital SIM card that you can use with your compatible mobile device to receive service from a cell phone operator, without having to insert a physical card. It only works with phones that have inbuilt eSIM capabilities as the technology relies on a SIM that’s permanently installed inside the phone.

Boost eSIM plans

Boost has four categories of plan available.¹

• 12 Month Plans
• 28 Day Plans
• Starter Plans
• International Roaming

Within each of these categories there can be one or more plans on offer. This is what Boost has under the International Roaming category.

As seen on 11 August 2024

Can you use Boost eSIM abroad?

With the Boost International Roaming plans you can use the eSIM in 42 different countries.¹

Benefits of Boost eSIM

There are some benefits to having an eSIM from Boost over ordering a physical SIM card.

• No need to have SIM slot opening tools or carry multiple SIM cards
• You can easily swap to an international roaming plan when you travel
• Sign up can be done from home
• Don’t have to wait for a physical SIM to arrive to get started

How to get an eSIM with Boost

Getting a eSIM from Boost is quite simple, all you need to do is follow this process step by step.²

1. Check your mobile device is eSIM compatible
2. Install and open the My Boost Mobile app
3. Press ‘Buy a prepaid plan on eSIM’

After that just follow the in-app prompts to set up your Boost eSIM service.

Cost and fees for eSIM and services with Boost

We’ve already covered the Boost International Roaming plans, but these are really only suitable for outside of Australia. When you’re at home you’ll want to take a look at their 12 Month, 28 Day or Starter plans.

To give you an idea of what’s available these are the 28 Day plans on offer at the time of publishing, which are all to use in Australia.¹

As seen on 11 August 2024

How to install the eSIM on your device

To install the Boost eSIM you just need the My Boost Mobile app, which is also where you can buy eSIM plans.²

Boost eSIMs support supported devices

Boost Mobile states that most phones made after 2020 support eSIMs, including devices from Apple, Samsung and Google.² Rather than giving a complete list of compatible devices on their website, the My Boost Mobile app will check your device’s compatibility during the download process.

Contacting Boost

If you want to speak to Boost you can try one of these methods to get in touch.

• Use their online chat between 7am and 11pm AEST
• Message on Facebook
• Existing customers can call 125 8881
• New customers should phone 1800 100 933

eSIM related questions — FAQs

Here are a few FAQs related to buying and using a Boost Mobile eSIM.²

How do I change my physical SIM to an eSIM?

The process for changing between SIM card types varies between providers, but often it can be done through their mobile app.

With Boost Mobile, the first step to changing your physical SIM card to a Boost eSIM is to open the My Boost Mobile app. From there, there’s two ways to make the change.

• The first option is to go to the homepage of the Services tab and select the service you want to switch. Scroll down and tap the ‘Transfer or restore eSIM’ option. Follow the prompts to complete the transition.
• The second method is to tap to ‘Get help’ then select the service number. Choose ‘Set up or manage eSIM’ then Boost will guide you through the process.

Will I lose my phone number or credit if I switch to an eSIM?

With Boost Mobile the answer is no, you won’t lose your phone number or credit, and you don’t need to change plans either. The only thing that should change is the type of SIM card enabling your connection.

Do eSIMs work without the internet?

To get started with an eSIM you do need the internet to be able to download the carrier’s eSIM profile. Once that’s downloaded and you’ve activated the eSIM it’ll work like a physical SIM card, accessing data over the carrier's network based on whatever plan you’ve decided is best for you.

How is dual SIM different from eSIM?

Dual SIM and eSIM are two different technologies which can work hand in hand inside your phone.

An eSIM enables you to connect to a phone service without needing to insert a physical SIM card, while dual SIM means your device can support two mobile network services working at the same time.

Some dual SIM mobiles also have eSIM technology, meaning you can use a physical SIM and an eSIM at the same time, with two different phone numbers. This is handy if you have a work and personal phone number, because it makes it possible to run both off a single device.

Give the Wise Account and Debit Card a try

If you are planning on travelling abroad in the near future, or you want to hold and spend multiple currencies, you should check out the Wise Account and Debit Card.

With a Wise Account you can hold money in 40+ currencies and spend it in 150+ countries. Whenever you exchange currencies it’s done using the mid-market rate with a transparent conversion fee shown upfront.

To make everyday spending easier you can order a Wise Debit card for your Wise Account and generate virtual cards as needed. If you have the local currency in your Wise Account the Wise card will use it and charge no fees. If you don’t, it uses smart technology to auto-convert your money at the mid-market rate, for a conversion fee.

Join over 16 million customers currently using Wise. It’ll only take a few minutes to register and see what’s inside.

Register your Wise account
in minutes

Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information

Sources: