Amaysim eSIM. How it works at home and abroad

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Most people are familiar with SIMs and how they work. They help you stay connected by facilitating access to internet data, calls and texts on mobile phones.

Even when travelling abroad, a SIM with roaming enabled or a local SIM keeps you connected. eSIMs, the digital version of physical SIMs, make international travel more convenient by allowing you to keep your Australian number active while you use a local SIM at the destination to avoid roaming costs.

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Amaysim is a network provider that offers the option to purchase an eSIM instead of a physical SIM. This article will give you an overview of the plans available, how you can roam internationally with Amaysim eSIM, the costs involved, the benefits of an Amaysim eSIM, the process of getting one, and if your device is compatible with an eSIM.

What is an eSIM and how does it work?

eSIMs, or embedded SIMs, function like physical SIMs but instead of a piece of plastic, it’s a digital chip embedded in your phone. eSIMs are reprogrammable and can be updated virtually.

When you opt for a physical SIM card, it needs to be inserted into your phone for the connection to be activated. On the other hand, an eSIM chip can be activated remotely by a network that supports eSIMs. Many smartphones allow you to install several eSIMs at a time.³

Amaysim eSIM plans

Amaysim offers several prepaid plans, with the option of eSIM available for all of them. If you’re an existing Amaysim customer with a physical SIM, you can apply for a replacement eSIM.

The plans offered by Amaysim can be found below. All plans come with unlimited data banking.¹

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Can you use Amaysim eSIM abroad?

Amaysim offers a number of roaming packs with varying amounts of data, call minutes, and texts included. You can purchase these for an Amaysim eSIM and use your Australian phone number abroad. The roaming packs work in over 90 countries.

The roaming packs can be added to an existing Amaysim plan via Amaysim’s mobile app.²

Benefits of Amaysim eSIM

Amaysim eSIM comes with a few benefits⁵:

• Easy travelling: If you’re travelling abroad, you won’t have to remove your Australian number to make space for a local SIM. With an Amaysim eSIM, you can keep the Australian number active while also using a local number during your visit, helping you avoid high data roaming charges.
• Switch between numbers: You can get multiple Amaysim eSIMs and switch between them as per your needs. For instance, this can help keep your work and personal numbers separate.
• Greener: The elimination of the physical plastic SIM card and Amaysim’s plastic-free recyclable packs for eSIMs makes them a greener, more sustainable option.

How to get an eSIM with Amaysim

You can get an Amaysim eSIM by signing up for a mobile phone plan online⁴:

1. From the available plans, select your desired one and click buy now to go to the sign-up page.
2. Choose whether you’d like to transfer your existing number to Amaysim or get a new number.
3. Next, choose eSIM as the type of SIM you’d prefer.
4. Follow the prompts to enter your personal information and payment details to finalise the purchase.

Alternatively, you can buy Amaysim eSIM packs in person from Woolworths supermarkets and Big W stores across Australia.⁵

Cost and fees for eSIM and services with Amaysim

Apart from paying for a mobile phone plan to get connected to a network, getting an Amaysim eSIM is free of charge. If you’re an existing Amaysim customer using a physical SIM, you can switch to an eSIM at no cost.⁵

You’ll need to purchase one of Amaysim’s roaming packs to use the eSIM abroad.

How to install the eSIM on your device

Installing Amaysim eSIM is a simple process for both, new Amaysim customers and those looking to replace their physical SIM with an eSIM. You’ll need to be connected to the internet and not be on a call when downloading the eSIM.

New Amaysim customer

Here’s how you can install an Amaysim eSIM if you’ve switched from another provider⁵:

1. Scan the QR code you received after purchasing the eSIM.
2. You’ll be redirected to the website or the Amaysim app, where your eSIM number will be pre-filled. You simply have to enter the 4-digit activation code to download the eSIM to your device.

Replacing existing Amaysim SIM

If you’re replacing a physical Amaysim SIM with an eSIM, here’s how you can go about it⁵:

1. Open the Amaysim app and go to your plan details.
2. Select replace SIM and then choose ‘I want a replacement eSIM’.
3. If your device is compatible, you’ll be asked to confirm the replacement.
4. Complete the authorisation and your eSIM replacement will begin.
5. Once the replacement is complete, download the eSIM to your device by allowing the eSIM to be installed on your device. You can now start using the eSIM.

Which devices do Amaysim eSIMs support

Not all smartphones are compatible with eSIMs. Some brands and models supported by Amaysim eSIMs are⁵:

• Apple: iPhone XS and newer
• Samsung: Samsung Galaxy S20 and newer
• Google: Google Pixel 3 and newer
• Motorola: Motorola Razr 5G, Motorola Razr 2019
• Huawei
• OPPO
• Sony
• And others including Fairphone 4

You can check whether your device is compatible on Amaysim’s website.

What to keep in mind when using Amaysim eSIMs abroad

• Amaysim eSIMs only work abroad if you purchase one of the roaming packs. These packs have a 365-day expiry. So, you can use the pack across multiple international trips in the 365 days, until you exhaust the inclusions.
• If you’re travelling to one of the destinations not covered by Amaysim’s roaming packs, the eSIM won’t work there either and you’d have to purchase a local SIM.²

Contacting Amaysim

Amaysim can be contacted in the following ways:

• Send them a message via live chat, from 8 am to 6.45 pm, Monday to Friday, and from 10 am to 5.30 pm on weekends.
• Call 567 from an Amaysim number, or 1300808300 from another number, from 9 am to 6 pm, Monday to Friday, and from 10 am to 5.30 pm on weekends.
• Get in touch with the team on Facebook or X, between 8 am to 8 pm throughout the week.

eSIM related questions — FAQs

Do I need the internet for my eSIM to work?

You’ll need an internet connection when you first purchase the eSIM to download and store it on your device. But once the eSIM is set up, you don’t need internet access for it to connect to the network and function.³

Can I use an Amaysim eSIM and a local SIM at the same time?

If you’re travelling abroad and would prefer to purchase a local SIM at your destination, you can do so while also keeping your Australian Amaysim eSIM active. You can also use Amaysim international roaming pack inclusions and use the local SIM at the same time.²

Your phone will usually prompt you to choose which SIM you’d like to use for different functions, such as mobile data and calls.³ But it’s important to keep in mind that, if your device has dual SIM capabilities, you can only have two lines active, despite being able to hold multiple eSIMs on your device.

Give the Wise Account and Debit Card a try

If you are planning on travelling abroad in the near future, or you want to hold and spend multiple currencies, you should check out the Wise Account and Debit Card.

With a Wise Account you can hold money in 40+ currencies and spend it in 150+ countries. Whenever you exchange currencies it’s done using the mid-market rate with a transparent conversion fee shown upfront.

To make everyday spending easier you can order a Wise Debit card for your Wise Account and generate virtual cards as needed. If you have the local currency in your Wise Account the Wise card will use it and charge no fees. If you don’t, it uses smart technology to auto-convert your money at the mid-market rate, for a conversion fee.

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Please see Terms of Use for your region or visit Wise Fees & Pricing for the most up to date pricing and fee information.

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Sources:

1. Amaysim SIM plans
2. Amaysim International roaming
3. Amaysim What is an eSIM?
4. Amaysim How Can I Sign Up To An Amaysim Sim Plan?
5. Amaysim eSIM

Sources checked on: 17 Jan 2026