How do I request money?

Creating a payment request is free and easy with Wise. Our payment request feature is available once you’ve opened a balance and have account details enabled. 

Here’s how to request money:

You need to log in to your Wise personal or business account first. Once you're logged in, there are two ways you can set up a payment request.

On your Wise balance

  1. Select the currency you'd like to request the payment in. You have to have account details for this feature to work.

  2. On the website, click on Request. On the app, click on More, then Request a payment.

  3. Fill out the amount and click on Create payment link. You’ll be able to share your payment link with your company, clients, family or friends. 

From the Manage tab

  1. Select Manage from the main navigation menu. 

  2. If you’re a web user, select Payment requests. If you’re on the app, select Requested payments. 

  3. On the web, click Request a payment. On the app, click on New.

  4. Fill out the amount, select the currency and click on Create payment link. You’ll be able to share your payment link with your company, clients, family or friends. 

Once paid, you’ll receive the payment directly into the account balance of the currency you requested. 

How do I check the status of my payment requests?

  • If you’re logged in via the web, click Manage. Then, click on Payment requests.

  • If you’re logged in via the app, click Manage. Then, click on Requested payments.

  • You’ll now be able to see all of your active and inactive payment requests. 

Important things to note

  • You can only request payments in currencies that you’ve opened balances for and have account details activated. Further information can be found here: 

  • Once the money has been deposited to your balance, you can instantly convert the money to other currencies.

  • There are no fees to receive payments using your account details, with the exception of receiving US dollars domestic or SWIFT wires that cost $4.14 per transaction. Learn more about what it costs to receive money

  • There’s no limit for how much you can receive to your different accounts right now, with the exception of US dollars

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