You can replace your Wise card at any time for a small fee.
On the app:
Go to Card tab
Tap on Replace Card
Choose the reason why are you replacing your card
Tap on Replacement Card
On the web:
Click on Cards on the left-hand side
Select Replace card
Select one of the options on the screen
You’ll see 4 options:
I lost my card
My card was stolen
My card was damaged
Support team suggested I should
If you choose ‘’I lost my card’’ or ‘’My card was stolen’’, your card will be blocked and cancelled immediately and you’ll be able to order a new card.
If your card is damaged or our support team advised you to replace it, you can keep using your current card. It will be blocked and cancelled only when you activate your new one.
All you need to do is enter and confirm your delivery address, and your new card will be on its way.
Delivery times depend on your region.
|Country / Region||Normal Delivery Times|
|Australia||7-14 working days|
|Brazil||5-7 working days|
|Canada||Within 14 working days|
|EEA||Within 14 working days|
|Japan||7-10 working days|
|Malaysia||Within 14 working days|
|New Zealand||7-10 working days|
|Singapore||3 working days|
|US||14-21 working days|
What if my card expires?
If you regularly use your card, we’ll remind you to replace it before it expires.
How do I cancel my Wise card?
We’re sorry to hear that you no longer want to use our debit card, but in order to cancel it, get in touch with us.