You have two options when sending money from CNY:
You can send CNY from your Wise balance. If you choose this option, the requirements below don’t apply.
You can set up a bank transfer from your Chinese bank account or send from your Alipay app. When sending CNY from your bank account in China or from Alipay, you'll need to send us additional documents so we can verify you.
Learn more about CNY transfers
I'm sending CNY for the first time. What documents do I need to submit?
We'll need you to provide the following documents:
Passport
One of the following work eligibility documents:
Residence Permit
Work Permit
Visa
China Foreign Permanent Resident ID Card
Mainland Travel Permit for Hong Kong and Macao Residents
Mainland Travel Permit for Taiwan Residents
One of the following proofs of income:
Employment contract
Payslip
Bank statement
Declaration by employer
Income declaration from income tax app
Personal income tax record
Click here to see sample documents for what's required
When registering, you'll be prompted to take a photo of your passport and a selfie in real time so make sure to have your passport with you.
Your tax record should cover the longest time period possible as we use your tax record to calculate how much you can send out of China. The longer you've paid taxes in China, the more you can send. If your tax record shows your old passport number, we'll reach out to request for your old passport.
If my residence permit has expired can I still send from CNY?
Yes. The same applies for the other work eligibility documents that we accept, e.g. Visa, as you only need to prove that you were once eligible to work in China.
What are the requirements for my documents?
Employment contracts must show:
Your name
Employer name
Salary amount
Company signature/stamp
Payslips must show:
Your name
Employer name
Salary amount
Bank statements must show:
Your name
Employer name
Salary amount
Transaction must be labelled as “salary”
Declarations by employer must show:
Your name
Employer name
Salary amount
Company stamp
Income declarations from income tax apps must show:
Employer name
Salary amount
How should I obtain my Personal Income Tax Record?
Refer to this step-by-step guide for how to obtain this document. You can also provide screenshots of your tax record from the tax authority’s website.
Do I need to get my documents translated?
There's no need to translate the document — you can send them to us in their original language.
How long does verification take?
We'll start reviewing your documents once we've received your funds. The verification process takes 1-2 working days.
Upon successful verification, we'll automatically pay out your transfer and inform you via email.