Scheduled transfers are transfers you'd like to send out at a later date of your choice.
How do I make a scheduled transfer?
You can set up and manage scheduled transfers on the web, and the Wise app.
Select Send money
Confirm where you're sending from (your balance, or an external account)
Enter the amount you’d like to send
Select the calendar icon next to Continue to schedule your transfer
Choose the date you’d like us to send your money
Choose the frequency (one-time, monthly, bi-weekly, weekly)
We’ll remind you to make sure you have enough money in your balance, or bank account, for your transfer before your scheduled date.
You can check the status, or cancel your scheduled transfer, by going to Payments and then Scheduled transfers on the website or app.
You can set up a scheduled transfer which will be funded from your Wise balance. If you don’t hold a balance in the currency you’re planning to send money from, we’ll open one for you. You'll have to transfer money to this balance first, before we send it to your recipient.
If your transfer is time-sensitive and you're paying from your Wise balance, we recommend scheduling it at least 3 days in advance. This is because the date selected will be when the transfer gets sent out, not necessarily when your recipient will receive the money.
If you live in Singapore, you can only schedule transfers below 5,000 SGD and up to 30,000 SGD a year with your personal Wise account.
Paying with direct debit from USD or CAD
When sending from USD or CAD, you can connect your bank account to your Wise account. This way we can automatically debit your bank account for your transfer. You must have a connected bank account prior to setting up the scheduled transfer.
When paying this way, up to 4 working days will be added to the timeline before your scheduled transfer gets sent out. This is the standard timeframe for ACH/EFT payments in the US/Canada.
Can I edit a scheduled transfer?
We can't change the details of a scheduled transfer. If you need to make changes, please cancel the transfer and set up a new one with the correct details.
What happens to my transfer on the scheduled date?
If your scheduled transfer is sent directly from your balance The scheduled date of your transfer is the day we send the money to your recipient — not the day they receive it.
Your recipient should get the money within 3 working days from the scheduled date.
If your scheduled transfer is sent from your external bank account The scheduled date of your transfer is the day we pull money from your account — not the day your recipient receives it.
It usually takes 1-4 working days for your money to reach us. You will see the debit in your bank account usually within 2-3 working days of making the transfer.
If your transfer is scheduled for a holiday or non-working day It depends on your payment method and the country you're sending money to. Some banks don’t process transfers during weekends or bank holidays , so we’ll send out your money on the next working day. In others, for example the UK, transfers are 24/7.
If you schedule a monthly transfer on the 30th, and the upcoming month has less than 30 days Your transfer will be sent on the last day of that month.
For example, if you schedule a monthly transfer on 30 January, but February only has 28 days — your transfer will be sent on the 28th.
How can I end recurring transfers?
Your recurring transfer ends on the date you selected when you set it up. If you didn’t set up an end date, you can cancel future transfers in Payments under the Schedule transfer section.
When can I cancel my scheduled transfer? You can cancel your transfer up to 23:59 the day before your transfer is scheduled.
Will I get a guaranteed rate?
The short answer is no, you won’t get a guaranteed rate. This is because you’re requesting that we send the money out later, and we can’t predict the future — as much as we wish we could.
We’ll send out your transfer on the morning of the scheduled date, using the current mid-market rate at the time.
How much money will my recipient get? When you set up your scheduled transfer, you can pay a fixed amount or set a fixed amount that your recipient will get.
If you pay a fixed amount, we’ll show you an estimate of what your recipient will get. But because the rate might be different on the day of your scheduled transfer, your recipient could receive more or less.
When your transfer is sent, you can check how much your recipient received by going to Scheduled Transfers under Payments and selecting the transfer.
Note: If you’re paying for your scheduled transfer from your Wise balance, we recommend adding more money than the transfer amount ahead of time. This is because exchange rates fluctuate, resulting in the recipient getting less money, or for the transfer to fail due to insufficient funds.
My scheduled transfer failed
There are a few reasons why your transfer might fail. To avoid this, make sure to turn on your notifications so we can let you know if there’s a problem.
For recurring scheduled transfers, we’ll still try to send your transfer on the next scheduled date.
You didn't have enough money in your balance
There wasn’t enough money in your balance to pay for your scheduled transfer.
You can add money to your balance and set up a new transfer.
We need more information from you
We might need more information from you. If we do, we’ll send you an email letting you know what we need.
If we don’t hear from you by the date your transfer is scheduled, your transfer will fail.
There’s something wrong with your recipient’s details
Your recipient’s information was incorrect or invalid, so we couldn’t complete your transfer.