The Wise card lets you spend money around the world with low conversion fees and zero transaction fees. It’s currently available for Wise account-holder residents in Australia, the EEA, Japan, New Zealand, Singapore, Switzerland, the UK, and the US.
Here are some tips to help you get started.
1. Activate your card immediately
To activate your card, go to your Wise account in the app or website and enter the 6-digit code that’s on the card. Once activated, you can use your card any time, as long as you have money in your account.
2. Get your PIN
For cards issued in the UK, EEA, Switzerland, Australia, New Zealand or Singapore, we’ll show you your PIN once on the website after you activate your card. You can also see it any time on the app.
For cards issued in US, you can set your own PIN when you activate your card.
3. Add money to your Wise account
To pay with your card, you’ll need money in your Wise account.
Add money by opening the Wise app, choosing the currency you’d like to add money to, and how much you’d like to add. Then, choose to pay using different payment methods like bank transfer or card.
4. Leave the conversion to us
If you spend money in a currency you already have in your balances, we’ll deduct the amount for free.
If you don’t have the currency in your account, we’ll automatically convert the amount for you. We’ll take it from whichever available balance has the cheapest conversion fee. So there’s no need to worry about converting money before travelling.
5. Always choose the local currency
Sometimes, ATMs, shops, and online stores are sneaky — they try to charge you more when you withdraw cash or buy something abroad. They do it by offering to charge you in your home currency, then marking up the exchange rate.
Avoid these hidden fees by always choosing to be charged in the local currency of where you are.
6. Get free ATM withdrawals
You can withdraw the following amounts for free every month, depending on where your card is issued. After that, we charge a 2% fee. You can track your limits in the app.
Cards issued in Australia, New Zealand and Singapore — 350 AUD/NZD/SGD
Cards issued in the UK (all European cards) — 200 GBP or equivalent in your currency
Cards issued in the US — 250 USD
If the ATM asks you for a 6-digit PIN, always use your 4-digit PIN as you normally would.
7. Wait for payments to be complete
When you buy something with your card, the payment will be listed as pending at first. That means we’ve reserved the amount, but haven’t debited your account yet. Once you’re charged in full, we’ll mark the payment as complete. That usually takes 3–7 working days.
Payments start out as pending because some purchases ― like petrol/gas, hotel reservations, and car rentals ― need to be preauthorised, then adjusted when the final amount is determined. So, you might see a higher amount at first. These sorts of payments can stay as pending for up to 16 days.