We need to verify your identity before you send 1,000 CAD or more when you live in Canada.
That means we’ll ask to verify you if:
your transfer is 1,000 CAD or more, or all of your transfers in 24 hours add up to 1,000 CAD or more
you’re sending CAD from your bank account or CAD balance
you use a Canadian address for your Wise account
We’ll only ask to verify you once.
What documents will I need?
We’ll ask for 2 different Canadian-issued documents to prove your identity. If you’re a Quebec resident, we’ll need 1 extra document.
We can accept documents that confirm the following information:
your name and confirmed financial account (such as a bank statement)
your name and residential address (such as an utility bill)
your name and date of birth (such as a photo ID)
We can only accept the most recent versions of all of these documents. Documents cannot be older than 1 year, except for valid IDs.
For Quebec residents, we always need a copy of a valid government-issued photo ID, such as a:
national identity card
Learn more about how to verify your identity
What format do the documents need to be in?
We accept the following formats for these documents:
PDF downloaded from your provider’s website or app
scanned copy, photo, or screenshot of the full document
We can’t accept photos of screens with digital documents on them.