We need to verify your identity before you make a transfer in Singapore dollars (SGD) or open a balance in Singapore. It’s how we keep your money safe and comply with regulations.
There are 2 ways to get verified: Singpass or uploading documents.
How do I get verified using Singpass?
Myinfo is Singapore Government e-service that allows Singpass (Singapore Personal Access) users to easily pre-fill forms. It’ll use Singpass to access the personal details we need to confirm your identity.
We’ll only request the personal details we need, and we’ll need your permission to access them.
Who can get verified using Singpass?
Valid Singpass account holders
Who’s eligible for Singpass?
Singapore Citizen and Permanent Resident
Employment Pass and Personalised Employment Pass holders
Dependant Pass holders (of EP, PEP, EntrePass and S-Pass holders)
Long Term Visit Pass-Plus (LTVP+) holders
Long Term Visit Pass holders
Selected Work Permit Holders who require Singpass to access government digital services. Visit WPOL Enquiry Service to check your status.
Why should I use Singpass? If you’re eligible, you can use Myinfo to verify your Singpass details in about 1 minute. You also won’t have to upload any extra documents.
What if I’m an Employment Pass holder? You can use Myinfo to verify your identity with Singpass. But you’ll still need to upload a proof of address.
What documents do you need if I choose to upload them?
We’ll always need a scan of either your passport or identity card (Pink/Blue NRIC) – we can’t accept driver’s licences.
We need to know how you’re planning to use Wise. You can tell us here.
Proof of address
A proof of address is a document that’s issued to you within the last 3 months, showing your residential address.
What information does my proof of address need to have?
Your name and address, matching the information on your Wise account
Date of issue; this should be within the past 3 months
A logo, or clear name of the issuer
What types of documents can I use?
Bank or credit card statement
Utility bill: gas, electricity, or phone (for mobile phone bills we only accept Singtel, M1, StarHub, or MyRepublic)
Vehicle registration or vehicle tax
Your photo driving licence showing your address
Employment letter (from Singapore incorporated companies only)
Any other government or financial institution issued document