As with any website, you might have some technical issues when using Wise. There’s often a simple fix for the problem you’re having, and we’ve tried to cover all of these below.
The most basic problem you may encounter could be down to the browser you're using. Check you are using one of our supported browsers.
If these don’t fix your problem, it’s possible there’s a bug in our website. The most effective way to solve this is by you opening the console and taking a screenshot. If you send this to us, we can find the root of the issue, get to work on fixing it, and keep you updated with the progress.
Occasionally ad-blocker extensions or anti-virus software can cause issues with how our page is displayed. If you have issues particularly around the card payment page then turn off your ad-blocker and try making the transfer again.