If you need some help with Wise, our support team might need to see what you’re seeing. Sending us a screenshot from your computer, mobile phone, or tablet makes it easy for us to help. Here’s how.
Press Shift-Command (⌘)-3 on your keyboard
Press the “Windows Key” + “PrtScn”. The screenshot will be saved in Pictures > Screenshots folder, or you can press File + Save.
Or, use the snippet tool. Learn more
iPhone, iPad, iPod touch
Press and hold the Home and side button at the same time. A thumbnail of the image will appear in the lower-left corner of your device. Press and hold the thumbnail to share it.
iPhone X and later: Press and hold the Home and volume up buttons.
Press and hold the power and volume down buttons. The image will be saved in the Screenshots folder, and you’ll see it at the top of your screen, too.
Once you have your screenshot saved, attach it to your email to our team.