What is phishing?
Phishing is a type of online fraud where scammers try to convince you to hand over your personal details by posing as a legitimate and trusted company — usually by email.
What do these emails look like?
They’ll look very similar to the company’s legitimate emails by copying the logo, colour scheme and typeface of the company.
What will these emails say?
They usually say that something has happened to your account — like your account has been deactivated or that you’ve won a prize
They will ask you to log in to fix this problem — do not log in or click any links
These login pages look similar to the real thing — but they’re not
Should I click any links on a phishing email?
No — don’t click these links. If you log in via their email, they can potentially steal your card details or identity
What’s the difference between a legitimate Wise email and a fake one?
Wise always addresses you by the first name you entered on our website
If we ask you to follow a link in an email, you’ll always be directed to a website which starts with https://wise.com
Double check the spelling of this website — scammers will sometimes change one letter so the address looks very similar
If you think you’ve received a phishing email from somebody pretending to be Wise, get in touch — we’re happy to help.