When logging in from a new device, we’ll need to verify that you're the device owner. To do this, we’ll send an email to your registered email address asking you to confirm the login.
Will I need to do this every time I log in?
No. You'll only need to approve your device once if you haven't used it before.
Some privacy focused browsers may make your device look new every time. To avoid this, you can switch to a different browser such as Chrome or Edge.
Note: If you log in to the Wise website from your phone browser, it'll be considered a different device to logging into the Wise app from the same phone.
What if I don't have access to my email?
If you don’t have access to your email, you’ll need to update it.
I haven’t received an email yet
The email can take a few minutes to arrive. If your email hasn’t arrived after 5 minutes, click the resend email button.
If that doesn’t help, please check your spam or junk folder and email filters.