WiseWise
Log inRegister
Hello world
Hallo Welt
Hola mundo
Bonjour le monde
Helló Világ
Ciao mondo
世界とつながろう
Witaj, świecie
Olá, Mundo
Salut lume
Здравствуй, мир
Merhaba Dünya
Halo dunia
你好 世界
Привіт, світ
Log inRegister
  • Help home
  • Sending money

What is a proof of payment?

A proof of payment can be a receipt (either a scan, a photo or a PDF) or a screenshot from your online bank, clearly showing the following:

  • your details — we need to see your name and account number, and your bank’s name

  • our details, or our partner bank’s details — TransferWise Ltd and our account number

  • date — when the transfer was initiated

  • amount — the amount that you sent to us

  • currency — the currency in which your money was sent to us

  • reference — the reference you added to your transfer

We don’t always need proof when you make a transfer. If we do, we’ll ask you to upload it.

If you aren’t able to fit all of this information into one image, you can take 2 screenshots. They both need to show your bank account number to confirm the information is for the same account.

Proof of payment in Australia and New Zealand

If your bank is in Australia or New Zealand, we need more than just a screenshot of your online banking. We’ll also need a recent bank statement showing your name, date of issue, and bank details. 

You can also just send us the bank statement, and not the online banking screenshot, if it shows all the details listed above.

Was this article helpful?

Related articles

  • Retrieving your Proof of Payment from Japanese Bank Account
  • Can I send from a joint bank account?
  • What documents can I upload to prove my source of wealth?
  • What is a Wise Account?
  • Tips for getting started with large transfers

Company and team

  • Company and team
  • Security
  • Press
  • Careers
  • Service status
  • Investor relations
  • Mission roadmap
  • Affiliates and partnerships
  • Help centre
  • Reviews

Wise Products

  • International money transfer
  • Wise account
  • International debit card
  • Travel money card
  • Large amount transfer
  • Receive money
  • Assets
  • Wise Platform
  • Wise Business
  • Business debit card
  • Mass payments

Resources

  • News and blog
  • Currency converter
  • Swift/BIC codes
  • IBAN codes
  • Rate alerts
  • Compare exchange rates
  • Invoice generator
  • Business Calculators

Follow us


Legal
Privacy policy
Cookie Policy
Country site map
Modern slavery statement

© Wise Payments Limited 2023

Wise is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money.