There are a few reasons why your sync to Xero may not be working.
You can only sync your Wise balance to a Xero bank account of the same currency. For example, you can sync your GBP Wise account to a GBP Xero bank account. Double check the currency of the Xero bank account you’re looking for.
You need to have a plan with Xero that allows multi-currency to sync your Wise balances. Please check with Xero to learn more.
If your Xero bank account of the same currency has been removed in Xero, you need to choose another or create a new one. Click Edit to choose another Xero bank account, or to create a new one.
You or someone else may have disconnected Wise from within your Xero account. You will have to reconnect to start syncing your Wise activity again. Click Reconnect on your Setting page or try again now.
If these don’t seem to be the issue, get in touch with us.