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Paying with iDeal
the required details. Once the payment has been processed you'll be redirected back to Wise....
Sending money from Australia with PayID
number, email address, or ABN need to be used. You don’t need to have a PayID to send money, but your bank must have the PayID feature available. Here’s a list of banks that allow PayID . Paying for...
Paying with online bill pay
You can send Canadian dollars (CAD) with Wise via online bill pay. Sometimes it’s called bill payments, or OBT. It’s a cheap and convenient way to send CAD. An OBT can take 1-3 working days to arrive...
Do I have to pay immediately?
Regardless of whether you’re making a regular transfer, or adding money to your balances, we can only complete this once we’ve received your money. If you’re in a hurry, you can set it up and pay late...
How to pay by card
in your name or your business' name US-issued cards, if the address on your Wise account is outside the US, and if you're paying with a Visa card All cards issued in Afghanistan, Burundi, Belarus...
What types of payments can I receive into my account?
We're temporarily pausing issuing new USD account details. If you already have USD account details, they’ll work as normal. Learn more about other ways to receive USD to your Wise account The type of...
Paying by POLi
The following banks can make POLi payments to Wise: New Zealand Banks: ANZ ASB Bank of New Zealand Kiwibank TSB Bank Westpac...
Can I pay by cash?
We can't accept any cash payments. This includes paying in cash over the counter in the bank branches and using the services of the third party providers like payment agencies. We also don’t accept...
How do I receive local, and global Swift, payments into my Wise account?
With Wise, you can receive money in multiple different currencies to account details. You can request unique account details for the currency you want to receive money in. You can receive money...
How can I check the status of my transfer?
your Wise account Click Details on the transfer you’d like to track Today, we deliver over 80% of transfers within 2 hours of the estimated time you see on the money tracker. But sometimes, it can take...
Paying with SOFORT
, Germany, the Netherlands, Slovakia, Spain, and Switzerland when paying by EUR . If it doesn’t work with your bank, we’ll let you know when you set up the transfer SOFORT securely pulls money from your bank...
How can I pay by wire transfer?
due to processing fees. This can happen if the name on your payment doesn't match with your Wise account. USD wires When paying with a domestic wire for USD: you can send up to 1,000,000 USD from...
Can I receive money to my Wise card?
your Wise account. But if you receive a non-supported currency, we'll simply credit it in the default currency of your card. Note: you can't receive money from gambling or betting institutions. How long...
Paying to our PayPay Bank JPY pay-in account
it safe to send money to Wise Payments Japan’s PayPay Bank account? Yes, absolutely! We choose our partner banks carefully, after verifying them and making sure your money is safeguarded. Wise Payments...
Paying with Wise on Google Pay
password you have registered with us. Paying with Wise on GPay It’s easy to use Wise on GPay to send money internationally — here’s how: Open GPay Tap Send or request. Search or tap the contact in India...
Paying with Trustly
the Eurozone, and bank accounts in Sweden and Denmark outside the Eurozone The name on your bank account must match the name on your Wise account — if the names don’t match, we won’t be able to...
Paying with PayPal
EUR payment method that is available for accounts located within the European Economic Area (EEA). It’s a simple and convenient way to pay for your transfer if you use Wise for personal reasons...
How to pay by bank transfer
. You’ve included the reference correctly — this helps us identify your deposit and proceed with your transfer. You enter the exact amount you’re sending with Wise — paying more or less could delay your...
Paying by Swift
financial messaging systems in the world. Wise can send or receive certain currencies via Swift payment. Fees for Swift payments Your bank will likely charge a fee to make a Swift transfer to Wise...
Problems paying with my bank card
You can use your debit or credit card to pay for your Wise transfers, but sometimes you might get an error. Note : this article is about paying for transfers using a card issued by your bank. Check...
Tips for paying invoices
exact amount There are 2 ways to send an exact amount with Wise. 1. With our guaranteed rate feature. As long as we receive your money within a specified amount of time, then the rate you saw when...
Paying by Open Banking
Open Banking is a secure and convenient way of topping up your Wise account or paying for your GBP transfer. Open Banking was initiated by the Competition and Markets Authority (CMA) in 2017 . Wise...
How do I get my reward?
. Once you claim the reward it will be added to your Wise balance . You can then send money from your balance to an external account of your choice or spend it with your Wise card . You can claim the...
Problems paying by bank transfer
the bank account where the money is coming from must match your name on Wise. The only exceptions are if you’re paying from a joint account , or if you’re paying as a business through your Wise...
Paying by direct debit in Canada
Canada is also known as an EFT (Electronic Funds Transfer) payment. Here are some common questions about paying by direct debit from Canada. How long does it take for my money to reach Wise? It...
How to Send and Receive CNY via UnionPay
Sending money How can I send Chinese Yuan (CNY) to a UnionPay recipient with Wise? Log into your Wise personal account, and set up a transfer to CNY. Choose UnionPay under Bank details , then tell us...
Paying for a transfer with Apple or Google Pay
transfer with Wise. To pay for a transfer using Apple Pay or Google Pay Open the Wise Android app if using Google Pay, or open the iOS app or website on Safari if using Apple Pay Set up a transfer as...
Paying by Interac e-Transfer Request Money
You can use Interac e-Transfer Request Money to send Canadian dollars (CAD) to your Wise account and to fund your international transfers. Guide to CAD transfers Although the steps may vary from bank...
Problems paying by direct debit in Canada
that you have insufficient funds. You won’t be able to pay by direct debit until the other payments clear. Try paying another way if you need to send money urgently, or wait a few business days....
I didn't get the goods or services I paid for
I never got the goods or services that I ordered If you never received what you ordered online, you should ask the merchant for an update on your dispatch. We'll then ask you these things: What the pu...
Paying with your connected bank account (ACH) in the US
choose your bank and authorise a payment each time you pay with this method. Here are some common questions about paying using your connected bank account (ACH) in the US. How long does it take for my...
Problems paying with your connected bank account (ACH) in the US
Here are some solutions to the most common problems that can happen when paying with a connected bank account (ACH). Just check the relevant scenario to learn more. Connecting your account How do I...
Sending Large Transfers if you live in Japan
Paying with method you chose. Sending Large Transfers from the Wise website If you’re using the website on either a computer or a phone, follow these instructions: From the Home screen, select Send...
How do I receive money from Upwork with Wise?
will convert the money at an exchange rate decided by Upwork before paying out to your Wise account. You can receive money from Upwork in a number of currencies, but it’s best to get paid in USD and...
How is Wise up to 5x cheaper than banks in Singapore?
company to run a study to compare whether Wise is cheaper than other major banks in Singapore. In November 2017, we commissioned a third-party research company Consumer Intelligence to run an independent...
I entered the wrong reference
problems if you’re paying a company or business. Or it’s important that your money arrives with an accurate reference. In these cases, the fastest way to fix the problem is to cancel the transfer...
Guide to ILS transfers
Paying for goods Paying taxes Paying supplier Education Paying for services provided abroad Collecting profit from investment Buying/selling a vehicle Pension payment Can I top up my Wise balances...
Getting verified in India
are a tax-paying resident. What documents do I need to get verified? Your Indian passport or Indian driving license We use this document to verify that you live in India — make sure the address on...
How do I cancel a Direct Debit?
with the company you were paying. So don’t forget to cancel with them, or give them different account details. If you don’t, you might still owe them money, and they might charge you an extra fee for not...
I spelt my recipient's name wrong
cases, your recipient’s bank will ask Wise for a name amendment letter. Unfortunately, we can’t provide these. If that happens: Get in touch with the person you’re paying Ask them to contact their...
Guide to EUR transfers
. Please keep in mind, if you want to send more than 1.2 million EUR, you’ll need to transfer it from your Wise account. This means: You’ll need to open a balance for the currency you want to convert...
How do I close my balances?
Debits set up? When you close a balance, any Direct Debits you have set up will automatically be cancelled. This won’t cancel the contract or subscription you have with the company you were paying. So...
How do I get account details?
We're temporarily pausing issuing new USD account details. If you already have USD account details, they’ll work as normal. Learn more about other ways to receive USD to your Wise account To get...
What if I want to send more than my bank allows?
your Wise account . Then, add money to it over several days and hold it in your balance. Once you’ve added the full amount, go ahead and make your transfer. Or, set up a transfer for the full amount...
I got my recipient's bank details wrong
refund. If you’re paying by Swift and your recipient's bank returns the money to us, you can only get a refund. We’ll send you an email asking to choose between a refund to your Wise balance or external...
Incompatible accounts and payments
When you send money to Wise there are some types of accounts or payments we can't accept. There are 3 different ways to send payments to us: Sending money to pay for transfer Adding your own money to...
Getting paid by card for Businesses
: they're paying you in a foreign currency they’re paying with a credit card their bank treats the payment to Wise as a cash advance If your customer isn’t sure what they’ll be charged, ask them to check...
What are scheduled transfers?
should I schedule my payments? You can schedule it any time. But if your transfer is time-sensitive and you're paying from your Wise balance, we recommend scheduling it at least 3 days in advance. This is...
How does fee credit work?
transfer first. Fee credit applies to regular transfers, and paying into and withdrawing from your balances....
How do I pay for my batch?
You can pay for your batch by local bank transfer, or from your Wise balances. Paying by bank transfer At the final payment step, we’ll give: The full amount you need to send to us Our bank details...