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Guide to batch payments
Batch payments let you create and send multiple payments in one go. You need to upload one of our 3 batch templates and make a single pay-in to Wise to cover all payments in the batch. Batch is the...
How do I make a batch payment?
.XLSX and upload the file on the batch payments page Review the transfers in your batch Pay for your batch Track your transfers in real time on your account Get in touch with our Sales team if you're a...
What format should I save my template in?
Once you’ve opened the template file in a spreadsheet editor and filled in your transfer details, you can save your file as a CSV (it should have .csv at the end) or as an Excel file (.xlsx) and uploa...
How do I fill in my batch template?
First, select and download a template. You’ll also find a template builder guide for each one to help you fill it in. Batch payments are currently not available for Brazilian businesses. Filling in...
How do I send exact amounts with batch payments?
To make sure your recipient gets the full amount in their currency, follow the steps below. Batch payments are currently not available for Brazilian businesses. Send to bank accounts template builder...
Can I pay for different currencies in a single batch?
Yes, you can pay out to multiple currencies when using batch payments. Once you’ve selected the “Send to bank accounts” template, you can choose the recipient's currency and we’ll update the required...
What's a batch payment template?
and edit them using a spreadsheet app, such as Microsoft Excel or Numbers. We have 3 types of templates: Send by email Send to saved recipients Send to bank accounts Batch payments are currently not...
Why do I get an error when I upload my batch file?
You may receive an error message after you uploaded your batch file. We'll show you a list of payments with the exact error message for each at the Review Transfers step. You can download a copy of...
How do I pay for my batch?
). Batch payments are currently not available for Brazilian businesses. Paying from your balance You can pay for your batch from one of your Wise Business balances. Just choose Your balance as the...
Why should I use batch payments?
The batch payments tool allows you to create and send multiple (up to 1,000) transfers in multiple currencies with one payment — by simply uploading a file. It’s great for businesses that have...
Can I automate batch payments?
If you’re interested in automating your payments, you can integrate with our open API. Wise opened its API to help businesses streamline their workflows. By using it, not only can you automate...
When should I pay for my batch?
We recommend that you pay for your batch as soon as you upload your file. This will help make sure that you get that day’s exchange rate. We can only send payments once you pay for every transfer in...
Wise Bank Details
UK account number: Individually assigned to you (everyone’s is different) UK Sort code: 23-14-** Country: United Kingdom We can only accept Faster Payments, Bacs or CHAPS payments to this account, we...
How do Payment Approvals work?
Payment approvals help businesses control their payments on Wise. Payment approvals are only available in regions where you can open balances and hold money. Learn more about where you can open a...
Assigning roles to your team
up single payments and batch payments for approval, view the account, and download statements. Payer — can make and manage payments, convert between balances, and download statements. Admin — can view...
How do I set up a payment approval?
Payment approvals help businesses control their payments on Wise. Payment approvals are only available in regions where you can open balances and hold money. To set up a payment approval: Go to...
What are recurring Wise card payments?
When you use your Wise card to pay for things with a recurring payment, like a monthly subscription or gym membership, they automatically become recurring card payments. Where can I see my recurring...
How do I approve/reject a payment requiring approval?
Payments can be approved by Admins, or custom roles with permission to approve payments. If there's a payment set up that needs approval On the website or mobile app, an approval Task will appear on...
What's the Wise API?
purposes Always get the mid-market exchange and our low cost transparent fees Monitor payments received to your Wise local account details Upload Batch Payments over API — learn how to automate batch...
Problems paying with my bank card
here if you're having trouble spending with your Wise card Most of the time, card payments are declined for the reasons listed below. Unfortunately, if these solutions don't work, it's best to try...
Can I pay by ACH electronic payment?
use the same account details for payments to Wise for both wire and electronic payments. If you’re in a state where we work with our partner, the routing number for wire and electronic payments is...
How do I request money?
Creating a payment request is free and easy with Wise. Once payments are completed, you’ll receive your money directly into the Wise balance of the currency you requested. To request money you'll...
INR Purpose Codes
transfer. Personal purpose codes Description Money to Family Payments to family Savings Payments for your own savings Personal expenses Payments for personal use, education or medical expenses, or to...
Paying by Swift
Swift payments, also called international wires, are a type of international transfer sent via the Swift international payment network. The Swift international payment network is one of the largest...
How can I pay by wire transfer?
account we may ask you to upload a proof of payment to confirm your name is on the bank account we can’t accept payments from business bank accounts on your personal Wise account payments from business...
Can I use Wise to run my payroll on Time Doctor?
You can use Wise’s batch payments tool with the Time Doctor platform to easily pay your overseas employees. If you already use Time Doctor for payroll, you can set up the Wise integration in Time...
My money hasn’t arrived in my Wise balance
transfer details. Learn more about proof of payment For all payments Something that affects all payments is security checks. As a regulated financial institution, we need to run checks on all payments...
Getting paid by invoice for businesses
one currency to start using invoices. Creating an invoice From web, select Request, then Create invoice From the app, go to Payments and select Invoices from the Incoming section. Enter the details of...
How to pay by card
cards. Your card has to have a 16-digit card number, an expiry date and 3D security enabled. We don't accept American Express (AMEX) cards. We currently can’t accept payments from: Payment cards not...
What countries can I receive global Swift payments from?
If you have local account details for a currency, you can receive domestic payments from local bank accounts. This lets you get paid locally. But if you want to receive payments internationally, you...
What are the fees and limits for receiving money?
you can receive. Fees Check the current fees for receiving money on our pricing page. USD account details There are no fees to receive ACH payments. There is a fee to receive wire transfers — check...
I was scammed out of GBP from my Wise account
Barclays account in the UK, but they live in France. Payments made to or from any currency other than GBP or an account held outside the UK. If you only use our money transfer service i.e. the payment...
Sending with Swift
. Swift payments, also called international wires, are a type of international transfer sent with the Swift international payment network. The Swift international payment network is one of the largest...
Paying with online bill pay
You can send Canadian dollars (CAD) with Wise via online bill pay. Sometimes, it’s called bill payments, or OBT. It’s a cheap and convenient way to send CAD. An OBT can take 1-3 working days to...
How can I pay with a QR code?
Pay with QR code isn't available to all customers at this time. We will continue to work towards making the product fully available to everyone. QR payments are a convenient way to pay, especially in...
How do I get paid with PayNow?
. Your payer will see “Wise Asia-Pacific Pte. Ltd.” as the recipient as Wise collects payments on your behalf. Limitations Your PayNow details can only be used to receive up to 200,000 SGD per transfer...
How do I receive money?
using a personal or business account. Once the money is on your balance, you can convert it to any available currency, and also change its category from a drop-down to keep your payments organised. You...
My Wise card transaction isn't showing in my activity list
the case, you need to use a local card. Online payments If it was an online payment, there might have been a technical issue with the merchant. Try deleting your card details from their website...
Can I pay by cash?
We can't accept any cash payments. This includes paying in cash over the counter in the bank branches and using the services of the third party providers like payment agencies. We also don’t accept...
How do I use my SGD account details?
First, you need to get your SGD account details. This will get you a set of local account details for receiving payments from inside Singapore, as well as global (Swift) account details to receive...
Where will my Wise card work?
payments work, and more about cash withdrawals. Regions where cards will work Which countries or regions will my card work in? Most places in the world — see the table below for details. Just check...
How do I use my HUF account details?
(Swift). We'll always give you an estimate for how long your transfer will take when you set it up. Payments up to 10,000,000 HUF will typically arrive in a few seconds. Payments above 10,000,000 HUF...
Guide to BRL transfers
via batch payments is currently not supported. I’ve cancelled my payment, how long will my refund take? We’ll let you know when we’ve refunded your money. For bank transfers, it can take 1–2 working...
How long does it take to receive money into a balance?
currencies to your GBP account details via Swift How do I use my GBP account details? HUF Instant for payments under 10 million HUF A few hours for payments over 10 million HUF 4 to 5 working days if it...
Getting paid by card for Businesses
payments. When you apply, you’ll need to: provide the address of your business website tell us what your business does agree to how we charge card fees Card types and currencies We currently support...
We're changing your AUD account details
Wise is now a direct member in the Australian payment systems, so your local AUD account details are changing. We want to make sure you get AUD payments faster and more easily. Here's a guide on...
How is Wise regulated in each country and region?
Payments Canada Inc. is registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Service Business (MSB) with registration number M15193392. Quebec has a MSB...
What are the different batch template options?
There are multiple batch payment templates to choose from, so just use the one that works for you. Send by email template If you don’t know the bank details of your recipients, you can add their...
Paying for your transfer in Australia with PayID
future payments should be instant. If your PayID payments are not reflecting on Wise, you should contact your bank to check if they’ve sent your money yet. Sending money from Wise using PayID If you’re...
Paying with iDeal
The iDeal payment method is available for EUR payments for bank accounts in the Netherlands. It’s a simple and convenient way to pay for your transfer on the website and mobile app. Here are some...