Sending money
How can I send Chinese Yuan (CNY) to a UnionPay recipient with Wise?
Log into your Wise personal account, and set up a transfer to CNY.
Choose UnionPay under Bank details, then tell us who you're sending to by entering your recipient's name (in Latin characters only), and the UnionPay Card Number.
Check that all details are correct before paying for your transfer.
And that's it!
Who can I send to?
You can only send to a personal recipient via UnionPay. We don'ts support business recipients.
You can only send to UnionPay cards connected to CNY bank accounts. The recipient's bank account should be opened with their Chinese National ID. The account needs to support UnionPay’s MoneyExpress service, too.
What currencies can I send from?
You can send money from a personal or business Wise account from these 21 currencies: AUD, BGN, BRL, CAD, CHF, CZK, DKK, EUR, GBP, HKD, IDR, HUF, JPY, MYR, NOK, PLN, RON, SEK, SGD, TRY, USD.
UnionPay currently only support customers sending from these countries:
Australia, Austria, Belgium, British Gibraltar, Bulgaria, Canada, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, Norway, Poland, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, the United Kingdom, and the United States.
Some banks in China don't accept payments from abroad, so you can't send money to these banks:
China Merchants Bank
China Minsheng Bank
Industrial Bank Co
Shanghai Pudong Development Bank
Bank of Nanjing
How much can I send?
You can send up to 18,000 CNY per transaction
You can send up to 10,000 USD per recipient, or equivalent in CNY, per day*
You can send up to 50,000 USD per recipient, or equivalent in CNY, per year*
Your recipient may receive up to 5 transfers per day, and 20 transfer per calendar month
*Note that the limits includes overseas payments into the recipient’s UnionPay account from non-Wise services, too.
How do I choose the correct purpose for my transfer?
As Unionpay only supports sending to individual recipients, payment purposes need to be permissible transfer purposes such as money to family.
If your transfer purpose is from the list below or for any other purposes when you are paying to a business recipient, please create a business-to-business transfer instead.
Please note that Unionpay does not support B2B transfer.
Interpretation service
Human resource service
Estate agency service
Software development service
Web design or development service
Drafting legal service
Tax service
Architectural decoration design service
Advertising service
Market research service
Exhibition booth service
Receiving Money
Once the money reaches your recipient’s bank, they'll get an SMS message from their bank. The money will go into their account automatically.
How long does it usually take for the money to arrive?
Once we get and convert your money, it usually gets to your recipient’s bank account on the same working day.
If your recipient reached the daily receiving limit, the money will get there the next day.
I entered the wrong UnionPay card number. What should I do?
If you added the UnionPay card number and got an error message, it means that UnionPay can't send transfers to that recipient.
Read the section above under “Who can I send to?” and double-check with your recipient that they gave you the right UnionPay card number.
We can't recall payments that were sent to the wrong recipient. When setting up a UnionPay transfer, check the card number to ensure you're sending it to the right recipient.
Why was my transfer cancelled?
Your transfer could be cancelled and refunded for many reasons. For example, your recipient reached their receiving limit, or their account is blocked. Your transfer might also be cancelled if you send funds from a country that UnionPay doesn't support.
My recipient didn't get the funds. What can I do?
Check with your recipient if they got an SMS text about the transfer. You should also check if they can give you bank statements to trace the payment.
Can I cancel a transfer that I have already sent?
You can't cancel or recall a transfer that has been sent.