We're making it easier for you to send money in Japan.
We're adding a PayPay Bank option for account details — this means you'll see a unique new bank account to pay for your transfers or add money to. You'll see this option on the final payment page when setting up a transfer.
Why are we changing our bank account details for some customers in Japan from MUFG Bank to PayPay Bank?
The short answer is to make sending money even faster and easier.
Faster: We’ll be able to process most of the payments sent to us instantly, including on weekends and holidays.* This lets us complete your transfers quicker!
Easier: Each customer will be provided with their own unique account number at PayPay bank to make the payments. This helps eliminate the risk of delays due to reconciliation when we get your money.
*It may sometimes take longer for us to confirm payments from some banks. If you send your money to the PayPay Bank account details by 3pm JST on a business day, we should be able to process your payments in a day. If you send us money on public holidays or weekends, it might take longer.
1. What is PayPay Bank?
PayPay bank is a regulated Bank in Japan, previously named Japan Net Bank.
2. Is it safe to send money to Wise Payments Japan’s PayPay Bank account?
Yes, absolutely! We choose our partner banks carefully, after verifying them and making sure your money is safeguarded.
Wise Payments Japan K.K. is regulated by the Kanto Local Finance Bureau in Japan and licensed as Type 2 Fund Transfer Service Provider. PayPay Bank Corporation is a regulated Bank in Japan.
3. Can I share my new PayPay Bank account details with a family member or friend?
No — the PayPay Bank account details are unique to you, and you shouldn't share them with others. When sending to the PayPay Bank account, we only accept money coming from a bank account in your name.
4. Can I pay for my Wise transactions from my balance in the PayPay app?
No. We can only accept payments made by bank transfer or debit card.
5. My bank transaction fee is higher when paying for my transfers and deposits because of this change.
We are constantly working to lower the cost of your transfers, making them faster and more convenient. We’re making this change so that we can receive and send out your money more quickly.
6. I accidentally sent my money to the previous MUFG Bank account. Will it still be processed?
It can take up to 2 working days for your payment to arrive. If it hasn't been processed after 2 working days, just contact our Customer Support for assistance.
Make sure you delete the previous MUFG Bank account details from your registration list.