For most customers, there is no separate activation step for your Wise card. If your card was issued in the US or Japan check the relevant sections below.
To activate your card you just need to make your first payment using Chip and PIN.
If the Chip and PIN payment gets declined, please use the card at an ATM for either:
Cash withdrawal
Balance enquiry
If you're trying to activate your card in Canada or Singapore, you won’t be able to make a cash withdrawal at local ATMs. Please choose balance enquiry in order to activate your card.
Balance enquiry is not supported for cards issued in Brazil. Please try a Chip and PIN payment or cash withdrawal at an ATM instead.
Japan cardholders
If your card was issued in Japan after the 27th of March 2023, you can activate it by using the 6 digit PIN we give you with your card.
Go to your Wise account
Go to Card
Choose Activate Now
Enter the 6-digit code that’s on the letter your card came attached to.
If your card was issued in Japan before the 27th of March 2023, you can activate it by entering your 4 digit pin when you check your balance from the following 4 ATM providers, please remember to choose "international cards" if prompted on the ATM:
AEON
E-net
Viewcard
Daily Yamazaki
US cardholders
If your card was issued in the US, you can only activate it while you’re in the US. If you’re planning to travel, please make sure to activate it before you go. Here’s how:
Go to your Wise account
Go to Card on the website or app
Choose Activate your card
Enter the 6-digit code that’s on the sticker on the card
Choose your PIN
Your card details will only be available in the app once your card has been activated.