WiseWise
Log inRegister
Hello world
Hallo Welt
Hola mundo
Bonjour le monde
Helló Világ
Ciao mondo
世界とつながろう
Witaj, świecie
Olá, Mundo
Salut lume
Здравствуй, мир
Merhaba Dünya
Halo dunia
你好 世界
Привіт, світ
Log inRegister
  • Help home
  • Sending money

How long do refunds take?

The time it takes for a refund to get paid back into your account depends on a number of things. These include the way you paid for the transfer, the currency you paid with, and how long your bank takes to process refunds. 

Refunds for bank transfers

Generally, a bank transfer takes between 0–3 working days to appear back in your account. For more specific times based on your currency and payment method, find the currency you paid with. Refund information is at the bottom of each page.

Refunds to credit or debit card

If you paid by credit or debit card, the refund can usually take up to 10 working days to go back into your account. The reason it can take so long is because both our provider and the bank that issued your card need to process the refund.

For specific times based on your currency, find the currency you paid with. Refund information is at the bottom of each page.

Refunds to other payment types

If you paid for your transfer another way, please find the currency you paid with. Refund information is at the bottom of each page.

Was this article helpful?

Related articles

  • I want to cancel a transfer I haven't paid for
  • How long do refunds to my Wise card take?
  • Fee refunds for customers in the UK
  • I want a refund to my Wise balance
  • How long does a transfer take?

Company and team

  • Company and team
  • Security
  • Press
  • Careers
  • Service status
  • Investor relations
  • Mission roadmap
  • Affiliates and partnerships
  • Help centre
  • Reviews

Wise Products

  • International money transfer
  • Wise account
  • International debit card
  • Travel money card
  • Large amount transfer
  • Receive money
  • Assets
  • Wise Platform
  • Wise Business
  • Business debit card
  • Mass payments

Resources

  • News and blog
  • Currency converter
  • Swift/BIC codes
  • IBAN codes
  • Rate alerts
  • Compare exchange rates
  • Invoice generator
  • Business Calculators

Follow us


Legal
Privacy policy
Cookie Policy
Country site map
Modern slavery statement

© Wise Payments Limited 2023

Wise is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money.