Sadly, we can’t track or see refunds until the money arrives to us. But we’ll always automatically deposit the money directly into the balance it came from when we receive it.
If the transaction is still pending
If you’re expecting money back from a transaction that’s pending, the merchant can:
cancel the pending transaction and the money will return to your account right away.
do nothing and the money will return in 7 days for most payments, or in 30 days in cases such as a booking deposit or hotel reservation.
complete the transaction and issue a refund as a new transaction.