We’re stopping new business transfers to KES via M-PESA
From 1st of July, we’re temporarily stopping new business transfers to KES via M-PESA wallet.
This change will impact all business-related payments to KES via M-PESA wallets. But nothing will change for transfers to local bank accounts in Kenya. It means that:
You won’t be able to send KES payments via M-PESA wallet to business recipients.
You’ll only be able to send money to friends and family via M-PESA wallet from your personal Wise account, and for personal related reasons.
You won’t be able to make new transfers to a M-PESA wallet from your Wise Business account.
You can keep sending KES to local bank accounts in Kenya for personal and businesses normally.
We’re doing this because sending KES payments via M-PESA wallet to businesses hasn’t been as fast or reliable as we’d like. We're working hard to fix it, but we don’t have an estimate for you yet.
Here you’ll find answers to the most common questions about Kenyan shilling (KES) transfers.
Sending to KES
Who can I send KES to?
You can send KES to individual and business bank accounts in Kenya, and to M-Pesa wallets.
What information do I need about my recipient?
You’ll need to know their full name (English characters only), bank name, and account number (between 8–20 digits long).
For transfers to M-Pesa wallets, you’ll need their full name, mobile provider, and mobile number, which starts with the country code 254.
How much can I send?
There’s no maximum limit on how much you can send to KES, unless you’re sending to an M-Pesa wallet.
You can send up to 150,000 KES per transfer to an M-Pesa wallet. You can send up to 300,000 KES per day to an M-Pesa wallet.
The maximum balance for an M-Pesa wallet is 300,000 KES.
There may be a limit on how much you can send from the currency you’re sending, so check the relevant article.
How long does it usually take for the money to arrive?
Once Wise receives and converts your money, it usually arrives in your recipient’s bank account on the same working day ━ however it can take up to 2 working days for the money to arrive. Conversion can take up to 2 working days.
We’ll always give you an estimate for how long your transfer will take when you set it up.
Is there any other information I need to know?
If you’re sending to an M-Pesa wallet, anything you type in the reference field for your recipient won’t go through.