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  • My Wise card expires soon, what do I do?

My Wise card expires soon, what do I do?

We’ll let you know it’s time to order a new card, 2 months before it expires. There's no fee for replacing an expired card.

Ordering a new card

On the app

  1. Go to Account in iOS, or Card in Android

  2. Go to Manage card (only in iOS)

  3. Select Replace card

  4. Enter your shipping address and order card

  5. Choose how your name should appear on the card

  6. Confirm the details, and you will see, “Your card is on its way!”

On the web

  1. Select Cards

  2. Select Order a new card

  3. Continue and enter your delivery address

  4. Choose how your name should appear on the card

  5. Confirm the details, and you will see, “Your card is on its way!”

Will my current card still work until I get the new one?

Yes, your current card will work until the last day of the month it expires. You can order a new card up to 6 month before it expires.

Activation

Your card will already be activated when it arrives (except for US issued cards), and can be used immediately with online, and mobile wallet purchases.

You must activate your card on the Wise app or website to unlock all other payment methods.

Updating your card details

Once your new card is activated, make sure to remove your old card from mobile wallets and add the new one. Don’t forget to update your new card information with any merchants or subscriptions you pay using your Wise card.

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Wise is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money.