Getting verified in Israel

To create Wise Account or to send money we need to verify your identity. It’s how we keep your money safe and comply with regulations. It usually takes up to 2-4 working days for us to verify you.

Proof of ID

You must provide two different identity documents issued in Israel. Both documents must be valid and unexpired.

We accept:

  • Israeli national ID (Teudat Zehut)

  • Israeli driving licence

  • Israeli passport

1. Photo of your ID and a live selfie

You'll need to verify one of your IDs alongside a live selfie. Both photos must be taken live using the Wise app or your computer webcam — you can’t upload saved files.

How to complete it:

  • Start the flow in the Wise app, or follow the link in your email.

  • Choose your ID from the accepted Israeli documents above.

  • Take a photo of your ID within the on-screen frame.

  • Take a selfie inside the oval frame.

  • Submit your photos for review.

For troubleshooting and camera tips, read how to confirm your identity with a live photo.

2. Secondary ID

Your second ID must be a different document than the one you used during the ID with live selfie check. You can upload a standard, high-quality photo or scan of this document.

Proof of address

We’ll ask you to provide a high quality photo, or scan of a document, showing your valid address. Some documents can’t be older than 3 or 12 months. 

Documents up to 3 months old

  • A bank/card statement or a letter from your bank

  • ID attachment from population registry

  • A speeding ticket

  • Landline phone, internet, cable, TV bill or a valid contract

  • University acceptance letter

  • Driving licence receipt

  • Utility bills (gas, electricity or telephone)

  • Document from a regulated financial services firm

  • A letter from Israel national insurance

  • Driving licence — we can only accept it if you didn’t use it for ID verification

Documents up to 12 months old

  • Property, local or council tax bill

  • Vehicle tax document

  • Insurance bill or contract

Documents of longer validity

  • ID attachment from population registry

  • A letter from the Israeli Tax Authority (ITA)

Learn how Wise verifies your address

What if I no longer live in Israel?

If we’ve asked you to provide the documents above, and you no longer live in Israel, you’ll need to update your personal address.

Learn how Wise verifies your address

What documents might I need for a large ILS transfer?

We will ask you for a secondary ID and video verification when you’re sending over 50,000 ILS in 6 months or 5,000 ILS to certain countries. This is to comply with the regulations.

We'll ask for your transfer purpose and may ask to prove your source of funds. Here are examples of documents you can upload:

Salary

  • Payslip

  • Bank statement

  • The Israeli Tax Authority (Annual Report)

  • Employment contract

  • Invoices

  • Unemployment allocation

  • Maternity allowance

Investments

  • Employee stock plan exercise confirmation

  • Investment/portfolio account statement

  • Dividend voucher

  • Crypto wallet statement

  • Share sale confirmation

Pension

  • Pension statement

  • Bank statement — if it shows the income receipt

Inheritance

  • Grant of Probate

  • Will

  • Trust Deed

  • Death certificate (as a supporting document)

  • Bank statement — if it shows the income receipt 

Loan

  • Loan Agreement

  • Bank statement — if it shows the income receipt 

Something else

  • Gift

  • Sold property

  • Child support

  • Divorce

  • Scholarship

  • Dividends

  • Rent agreement

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