If your business is already verified and you need to change its address, we might ask you to upload a copy of a document confirming your business address.
Please make sure the document shows:
your business name
your full business address
a date of issue
a logo, or clear name of the sender (a bank, a local authority, a utilities provider)
the nature of the document (type of bill, subject of the letter)
The business name and address on the document must match those on your Wise account.
For a registered business, we are only able to accept proof from an official business register showing the new address. This can be submitted either through a screenshot of the register, downloaded registry confirmation or a photo of a printed copy.
For Sole traders, a valid document can be:
a utility bill — gas, electricity, phone (we can’t accept mobile phone bills)
a bank or credit card statement (you must send a photo/scan of a physical letter or PDF copy of your statement)
a tax bill, or a tax notification
other government or financial institution-issued document
You can upload your document securely here.
Important information to note:
a utility bill, bank statement, council tax bill can’t be older than 3 months
you can also submit a document from a local authority or FCA-authorised institution which was issued within the last 12 months. For example, a yearly tax bill or a letter confirming the opening of a bank account
the business address can’t be a PO Box
if you wish to change the country of your business, we will ask you to set up a new profile for your business
If your business address is already verified, and you need to change your personal address, that’s no problem. Learn how to change your address.