When you send money to Wise — either by paying for a transfer, adding money, or sending to another Wise customer — there are some types of accounts or payments we can't accept.
Types of accounts we can't accept money from
You can pay for a transfer from USD brokerage accounts, but only if the money is sent from an account in your name — we might ask for a document that proves you own the account.
You can receive money from Stripe into your Wise account. But you can't pay for a transfer, or add money from Stripe.
If PayPal accepts your Wise account details as a withdrawal bank account, you can receive money from your PayPal account. But you can't pay for a transfer, or add money from PayPal.
Accounts that show the account holder as a third party
If you're paying for a transfer, or adding money to your Wise account, the money must come from an account in your name. If the account holder is a third party, we can't accept the money. Some accounts like this are:
Contis Group accounts
Card One accounts
Types of payments we can't accept
We never accept cash, cheques, or any cryptocurrency (crypto).
You can't send money to a cryptocurrency platform.
You can receive money to your Wise account from a platform that deals with cryptocurrencies — as long as the platform is regulated and/or supervised in the EU or UK.