Are there limits on how much money I can receive?

For most people, there are no limits on how much you can receive and hold right now.

There are a few exceptions:

• Personal customers and businesses receiving USD that have a routing number starting with 026

• Personal customers holding money with an account address in Singapore. Learn more about limits if you live in Singapore

• Customers holding money above the free allowance with an account address in Australia. Learn more about limits if you live in Australia

• Customers in Malaysia can't hold over 20,000 MYR on their balances Learn more about limits if you live in Malaysia

• Customers in Japan can't hold more than 1 million JPY across all balances or jars. Learn more about limits if you live in Japan

How limits work for USD account details

For account details with a routing number starting with 026

Any money you receive into your USD balance using your USD account details — either by someone else or yourself — will count towards the limit.

There are no limits if you choose Add USD, or convert money from one of your other balances into your USD balance.

*These limits apply for a rolling 365-day period, and not per calendar year. So, say you receive a payment on 10 April — this will count towards your limit until 11 April the following year. 

For account details with a routing number starting with 084

There are no limits to receive, add, convert, or hold money in your USD account.

Verification

Sometimes we need to ask for some extra information and documents from you, depending on the amount you receive. If this is the case, we’ll get in touch by email and let you know exactly what you’ll need to do.