Downloading statements from the website
You can download standard statements, or accounting statements for every balance or Jar you have. For accounting statements, fees show up separately for each transaction
Go to the balance or Jar you want the statement for
Select More → Statements
Choose the type of statement you’d like
Choose PDF, CSV, CAMT.053, or MT940 format. Only CSV statements can be uploaded to your accounting software.
Click on Download
You may need to enter your Wise password to confirm the download
You can download statements for a 365-day period from the website.
Here’s what to do if you’ve forgotten your password.
Downloading statements on the app (iOS and Android)
On the app you can download PDF or CSV statements for every currency you’ve added or have a balance or jar in.
Go the balance or Jar you want the statement for
Tap the 3 vertical dots on the top right
Select the type of document you want
Choose the period you want a statement for
Choose the file format
You may need to enter your Wise password, or use fingerprint or facial recognition, to confirm the downloading
How do I get an official signature?
On the web, go to the balance or Jar you want the statement for
Select More → Statements and reports → Statement
Tick the Include an official stamp and signature to this document box at the bottom
We'll need to verify your address if it hasn't been verified before.
For any other document, please contact us. It can take up to 7 working days.