WiseWise
Help Centre
Register
Hello world
Hallo Welt
Hola mundo
Bonjour le monde
Helló Világ
Ciao mondo
世界とつながろう
Witaj, świecie
Olá, Mundo
Salut lume
Здравствуй, мир
Merhaba Dünya
Halo dunia
你好 世界
Привіт, світ
Log inRegister
  • Help home
  • Managing your account
  • I've forgotten my password

I've forgotten my password

If you're logged out and can't remember your password, you'll need to reset it.

Reset your password

Don't have access to the email you signed up with? Learn how to change your email

I didn’t get the password reset email

If you didn’t get the email; here are a few of the most common reasons why, and what to do to fix it.

  • You didn’t provide the right email. Try again with the one you use for Wise. 

  • You spelt your email wrong. Double check for any typos and fix them before trying again.

  • The email’s in a different inbox. Make sure you check the right email inbox you provided, as well as the spam folder.

I signed up using a social login

If you signed up to Wise using Google, Facebook, or your Apple ID, you’ll need to set a separate password for confirming activity (like sending money from your currency accounts).

If you don’t want to use your social login anymore, you can switch to using an email and password instead. If you’re logged in, go to Settings to disconnect from your social login. If you log out without setting password afterward, you will need to select Forgot password on the login page and follow the steps to set a new one.

Still having issues logging in? Troubleshoot logging here

Was this article helpful?

Related articles

  • I’ve closed my account, how do I reopen it?
  • Can I sign up with my Facebook or Google account?
  • How can I change my password?
  • Why didn't my invite link work?
  • How will the change to Wise affect my login, account details, and card?
Wise

Company and team

  • Company and team
  • News and blog
  • Press
  • Careers
  • Affiliates and partnerships
  • Modern slavery statement
  • Wise Business
  • Investor relations
  • Mission roadmap

Help and support

  • Help centre
  • Mid-market rate
  • Service status

Learn more

  • Send money abroad
  • Swift/BIC codes
  • Currency converter
  • IBAN codes
  • Rate alerts
  • Compare exchange rates
  • Security

Follow us


Wise
Legal
Privacy policy
Cookie Policy
Country site map

© Wise Payments Limited 2022

Wise is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money.