Accounts Receivable Process Step-by-Step
Learn the essential steps of the accounts receivable process to enhance your business's financial efficiency and accuracy.
Starling Bank1 is a popular and well liked digital bank with a full UK licence, while HSBC2 is a banking powerhouse with a global presence. Both offer services for UK business owners, freelancers, sole traders and corporate customers - but which wins when it comes to an HSBC vs Starling business account comparison?
Join us as we walk through some key facts, features and fees for the Starling bank business account, the HSBC business account and the HSBC Kinetic business account. Plus, we’ll also touch on Wise Business as an alternative, non-bank provider, which may suit you if you have customers, colleagues, or contractors overseas.
💡Learn more about Wise Business
To kick off our HSBC business banking vs Starling bank business account review let’s look at some key features side by side. It’s useful to know that both HSBC and Starling have several different business products and accounts, so while we’ll look at the most popular ones here, you’ll need to head over to their websites to get the full lowdown on everything that’s available.
Here’s how Starling and HSBC Business measure up on some key comparison points - we’ll look at the costs of using an HSBC small business account versus Starling bank business account fees in more detail in a moment.
Service | HSBC Business2 | Starling Bank1 |
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Free business account | No - fees usually apply after free banking period | Yes - basic GBP account |
Paid business account | Yes | Yes - EUR and USD accounts |
Currency account details | Not available in the standard business account | Yes - GBP, USD and EUR |
International payments | Yes - in 60 currencies | Yes - to 35 countries |
Business card | Yes | Yes |
Expenses cards | Yes | Yes - cards can be issued to anyone with account access |
Overdraft | Yes | Yes |
Multi-user access | Yes Not available with HSBC Kinetic | Yes - registered directors only |
Accounting integrations | Yes Not available with HSBC Kinetic | Yes - Xero, FreeAgent or Quickbooks |
Phone support | Yes | No - support primarily via live chat in-app |
Manage and send invoices | Yes | Yes |
Bulk payments | Depends on the account type you hold | Yes - monthly fees apply |
Starling Bank has several account options and services for business customers. You’ll need to apply first for a GBP Business account, which has no monthly fee. Once you’ve got this account set up you can also choose to add in a Starling Bank euro account and a Starling Bank USD account for business which have monthly costs, but which allow you to hold, send and receive EUR and USD payments.
If you have contractors or suppliers overseas, and need to settle invoices or run payroll, you’ll be able to manage that through Starling too. Starling international payments can be sent to 35 countries in major currencies, and the Starling Bank international fees you pay depend on the details of the transfer. Many destinations qualify for a low network payment which can cost as little as 0.3 GBP, but there’s a higher fixed fee of 5.5 GBP if you need to send a transfer via the SWIFT network. Currency exchange has a 0.4% fee.
Other options from Starling include add ons like bulk payments, invoicing and tax services, which you can pay a monthly fee to use.
No Starling bank business account review would be complete without mentioning that Starling Bank is genuinely well liked by customers, scoring an impressive 4.3 out of 5 from 37,000+ reviews on Trustpilot³.
Read more about Wise vs Starling Business Account: Comparison for the UK |
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Service | Fees |
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GBP account | No monthly fee⁴ |
EUR account | £2 per month⁵ |
USD account | £5 per month⁶ |
Receive payments | No Starling fee to receive funds in the currency of the account |
Send payments | Some free options to send payments in the currency of the account International transfers via SWIFT - £5.5 International transfers via local network transfer - from £0.3 |
ATM withdrawals | No Starling fee |
Currency exchange | 0.4% fee applies |
Let’s look at some pros and cons for the Starling Business account.
Pros ✅ | Cons ❌ |
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HSBC offers UK businesses a complete suite of services, including a business bank account⁷ and the HSBC Kinetic app⁸ which is good for entrepreneurs, sole traders and startups.
As you’d expect from a global banking brand, you’ll be able to manage pretty much every financial need through HSBC, from international payments to loans, and support as your company grows. You can also get an HSBC business debit card for convenient spending and withdrawals, although the fees applied for using your card may vary depending on the specific account package you pick.
HSBC accounts have ongoing fees, although you may qualify for some free banking initially as a new customer. It’s also good to note that some international services from HSBC have fairly high fees - making it important to read the account fee schedule carefully before you sign up.
Over on Trustpilot, HSBC doesn’t fare quite as well as Starling, with a 1.4 star rating out of 5, from just over 8,000 reviews⁹.
HSBC’s primary business account is aimed at SMEs and not-for-profits which would benefit from dedicated support from a relationship manager. The HSBC business bank account is intended for businesses with established needs, rather than very new or micro businesses, and comes with an overdraft, card services and easy ways to deposit cash and cheques. Fees apply, including monthly maintenance fees and card charges.
Service | Fees |
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Monthly fee | £10 per month after free banking period |
Receive payments | International payments - £6 for payments over £100. Local payments may be free to receive |
Send payments | Some free ways to send local payments International payments from £17 |
ATM withdrawals | £0.25 + 0.6% of the value of the withdrawal |
Currency exchange | Exchange rates may include a markup |
Not sure if it’s right for you? Here are some pros and cons for the HSBC business banking account to help you decide.
Pros ✅ | Cons ❌ |
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If you’re thinking more of an HSBC small business account, the HSBC Kinetic app might be a better fit. It doesn’t have quite the same range of options and features as the full account, but it does come with a lower monthly fee and a linked card for easy payments and withdrawals. This account option is aimed more at new business owners, entrepreneurs and sole traders, looking for a flexible way to bank.
Service | Fees10 |
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Monthly fee | £6.5 per month after free banking period |
Receive payments | International payments - £6 for payments over £100. Local payments may be free to receive |
Send payments | Some free ways to send local payments International payments not available in the app |
ATM withdrawals | 0.6% of the value of the withdrawal |
Currency exchange | Exchange rates may include a markup |
Here are some important pros and cons for the HSBC Kinetic business banking app and account.
Pros ✅ | Cons ❌ |
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Starling Bank and HSBC have helpful products and services for UK businesses - but if your business is looking to connect easily with customers and suppliers overseas, you may need a straightforward and simple multi-currency account to pay and get paid with low fees.
Check out Wise Business - a non-bank alternative for companies looking for ways to hold 40+ currencies, send payments to 140+ countries and get paid with local bank details in 8+ currencies. Wise is a digital account provider which allows you to manage all your business finances right from your phone, with extras like bulk payments, accounting integrations, expense cards and more.
Over 195,000 customers have rated Wise on Trustpilot, with an aggregate score of 4.2 out of 511.
Service | Fees12 |
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Open account | £45 one time fee |
Receive payments | Free to receive payments in 8+ currencies; small fees apply for USD wire and CAD SWIFT payments |
Send payments | From 0.43% |
ATM withdrawals | Up to £200 per month fee free; 1.75% + £0.5 after that |
Currency exchange | From 0.43% |
You’ll be able to apply for a Wise Business account online or by downloading the Wise app. All you need to do is upload clear images of some documents for verification, pay a one time fee of £45, and then you’re good to go.
With your Wise account you’ll be able to hold and exchange 40+ currencies, and get paid in 8+ currencies - making it a simple and straightforward way to pay and get paid internationally. You can also order a debit card for yourself and linked expense cards for team members, for low cost spending and withdrawals in 150+ countries. Whenever you need to convert from one currency to another you’ll get the mid-market exchange rate with low fees from 0.43%.
Read more about how to open a Wise Business account in the UK |
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The UK market is well served for business accounts and services, which means that no matter what you need, you’ll be able to find it with a little research. Use this guide to help pick apart the pros and cons of HSBC vs Starling Bank for businesses - and don’t forget to also check out alternative services like Wise Business as a useful addition for those times you need to send, receive or spend money internationally.
Get started with Wise Business 🚀
Sources used in this article:
Sources last checked October 18, 2023
*Please see terms of use and product availability for your region or visit Wise fees and pricing for the most up to date pricing and fee information.
This publication is provided for general information purposes and does not constitute legal, tax or other professional advice from Wise Payments Limited or its subsidiaries and its affiliates, and it is not intended as a substitute for obtaining advice from a financial advisor or any other professional.
We make no representations, warranties or guarantees, whether expressed or implied, that the content in the publication is accurate, complete or up to date.
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