Wise Business Card Cashback Terms and Conditions

Last updated 16 November 2022

1. About these Terms and Conditions

1.1 These terms (the “Terms”) apply to cashback that may be earned when making eligible purchases using your Wise Business Card (“Wise Business Card Cashback”) and are separate to terms and conditions that govern your use of your Wise Business Card(s). These Terms explain how you may earn and redeem Wise Business Card Cashback using your Wise Business Card(s). You should read them together with your Wise Card Supplement to the Customer Agreement (the “Cardholder Agreement”) and your Customer Agreement.

1.2 When you use our Services or take part in the Wise Business Card Cashback program, there are other documents which will apply to you but do not form part of these Terms, including: (a) Our Privacy Policy, which sets out the terms on which we process any personal data we collect about you, or that you provide to us. By using our Services, you consent to such processing and you promise that all data provided by you is accurate.

(b) Our Cookie Policy, which sets out information about the “cookies” on our Website.

(d) Our Frequently Asked Questions which provides answers to common customer questions.

1.3 If there is any inconsistency between these Terms and your Cardholder Agreement or any of the documents referred to above, these Terms will apply in relation to Wise Business Card Cashback.

1.4 The Wise Business Card Cashback program is currently in the trial phase for a selected group of customers, so changes to the program could happen at any time.

1.5 Just so you know, when we refer to:

(a) "we", or "us", we mean Wise. When we refer to "you", we mean you, the corporate entity who holds the Wise Business Account with us.

(b) “Authorised User” means a person we issue a Wise Business Card to at your request, to use in connection with your Wise Account.

(d) “Website” means any webpage, including but not limited to www.wise.com or www.wise.com, where we provide services to you.

(e) "Wise" means Wise Payments Limited.

(f) "Wise Account" means the account you have with us that allows you to use our Services, including your Wise Business Card.

(g) "Wise Business Card" means your Wise Business Card (including any replacement card as applicable) with the features set out in the Cardholder Agreement .

2. About Wise Business Card Cashback

2.1 You are automatically enrolled to participate in the Wise Business Card Cashback program by using your Wise Business Card.

2.2 Subject to these Terms, you can earn cashback on eligible transactions provided that your Wise Account is in good standing. You will cease to earn cashback if: (a) your Wise Business Cards are suspended or cancelled;

(b) your Wise Account is suspended or closed; or

2.3 We aren't liable for: (a) how your Wise Business Card Cashback is issued or redeemed, or for any liability arising directly or indirectly from the awarding of Wise Business Card Cashback;

(b) any other activity or lack of activity outside of our control in relation to Wise Business Card Cashback;

(c) claims regarding any failure or breach with respect to goods and services purchased using Wise Business Card Cashback, or the purchase of which entitle you to earn Wise Business Card Cashback; or

(d) any loss, damage or any claims arising as a result of the use of Wise Business Card Cashback (to the fullest extent permitted by law).

3. How It Works

3.1 You can earn Wise Business Card Cashback when you and/or any Authorised User makes eligible purchases (see section 4 of these Terms) using their Wise Business Card(s).

3.2 The value of Wise Business Card Cashback you earn will vary depending on where you use your Wise Business Card(s) and the rate that applies. You can find details of the Wise Business Card Cashback rates in our FAQ. If you don't spend enough to meet the minimum Wise Business Card Cashback value of £0.01, you will receive no Wise Business Card Cashback for that Transaction.

3.3 The value of Wise Business Card Cashback earned by you is calculated on the basis of the value of Transactions. A Transaction is eligible for cashback after it has been cleared by your merchant. We will credit any Wise Business Card Cashback earned on a monthly basis to your Wise Account at the relevant rate.

3.4 The Wise Business Card Cashback rate that you can earn may be updated from time to time. For the latest information on how and when we may elect to offer and credit any Wise Business Card Cashback, refer to our FAQ.

3.5 We may notify you from time to time of promotions to earn Wise Business Card Cashback at an increased rate. We'll tell you if any additional conditions apply to a promotion at the time of the offer. These offers may be withdrawn at any time.

3.6 From time to time, we may apply limits on the value of Wise Business Card Cashback you can receive in a specified period. Details of such limits can be found in our FAQ . Such limits may be introduced or changed at any time.

3.7 We reserve the right to change the frequency at which Wise Business Card Cashback is credited to your account and the method of crediting cashback at any time.

3.8 We reserve the right to change, suspend, or cancel the Wise Business Card Cashback program at any time. We will try to give you reasonable notice of any change.

4. Eligible purchases

4.1 You can earn Wise Business Card Cashback on eligible purchases you make with your Wise Business Card(s). To be eligible for Wise Business Card Cashback, payment must be made in full on your Wise Business Card.

4.2 You won’t earn Wise Business Card Cashback on:

(a) Cash or cash-like transactions including ATM withdrawals, cashback [and purchases of gift vouchers];

(b) Gambling transactions (including bookmakers and casinos);

(d) Payments connected to commodities, investments, savings or cryptoassets; or

(e) Payments to governmental bodies or tax authorities.

4.3 We can update this list from time to time. You can find details of excluded transactions in our FAQ.

4.4 You also can't earn Wise Business Card Cashback (including any bonus or promotional cashback) on Transactions made with your Wise Business Card while:

(a) you are in breach of your Cardholder Agreement, or these Terms; or

(b) your Wise Account has been restricted in accordance with your Cardholder Agreement or Customer Agreement.

4.5 You will not earn Wise Business Card Cashback after the date your Wise Account is closed or your Wise Business Card(s) are cancelled (either by you, or by us for any reason) or we discontinue the Wise Business Card Cashback program for any reason, even if it had accrued prior to that date.

5. Refunds

5.1 If a Transaction is reversed or refunded, you must repay any Wise Business Card Cashback you had received in connection with that Transaction. We reserve the right to deduct any Wise Business Card Cashback earned on that Transaction from the available balance of your Account and/or from future Wise Business Card Cashback that you earn.

6. Keeping track of Wise Business Card Cashback you've earned

6.1 Any Wise Business Card Cashback earned will be based on the date the Transaction is cleared by your merchant on your Wise Business Card(s).

6.2 You will be able to see your Transactions and any Wise Business Card Cashback earned reflected in your available balance in your Wise Account once the cashback is credited

6.3 If you see something which you think is wrong in your Wise Account, such as details of your Transactions, you should let us know as soon as possible.

7. Questions

7.1 If you have a question or query about Wise Business Card Cashback, please contact us.

8. Your agreement with us

8.1 You must have Wise Business Card(s) to earn Wise Business Card Cashback. If you, or we, suspend or cancel your Wise Business Card(s) or suspend or terminate your Wise Account, your access to Wise Cashback and these Terms will come to an end. Your Customer Agreement, together with your Cardholder Agreement, explains how you, or we, can suspend or cancel your Wise Business Card or suspend or terminate your Wise Account.

How you can stop earning Wise Business Card Cashback and end these Terms

8.2 If you want to stop earning Wise Business Card Cashback on your Wise Business Card(s) and end these Terms, you can contact us.

How we can stop you earning Wise Business Card Cashback or end the program and these Terms

8.3 We can stop you earning Wise Business Card Cashback on your Wise Business Card(s) immediately at our discretion. Reasons could include but are not limited to if we reasonably believe you've acted unlawfully or otherwise dishonestly or fraudulently in obtaining your Wise Business Card Cashback or if we reasonably consider that you are not entitled to it. We can also suspend or cancel your Wise Business Card(s) and suspend or terminate your Wise Account immediately in this situation.

8.4 We can end the Wise Business Card Cashback program and these Terms by giving you written notice. We will try to tell you a reasonable time in advance if we do this.

Changing these Terms

8.5 We may update these Terms by updating the version accessible on our website or otherwise notifying you, including changing the rates at which you earn Wise Business Card Cashback. If a change is to your advantage, we may tell you about the change after we have made it. Otherwise we will tell you before we make the change.

8.6 The amended Terms will apply effective immediately once it’s published by Wise. If you don't agree to the change, you can end this agreement and stop earning Cashback by contacting us.

9. Keeping you informed

9.1 We can give you notice electronically, which includes (but isn't limited to), email, Wise App updates or text message to an electronic address or phone number you have given us.

9.2 We will not send paper statements or letters about your Wise Business Card Cashback. All communications will be sent digitally.

9.3 If you want to talk to us about Wise Business Card Cashback, or find details of the amount of Wise Business Card Cashback you've earned, as well as any bonuses or promotional offers, you can contact us.

10. Our rights under this agreement

10.1 If we fail to exercise, or delay exercising, our rights under this agreement, this won't amount to a waiver by us of those rights (or any others). It also will not prevent us exercising those rights in future.

11. How we use your data

11.1 Any personal data that Wise collects, shares with or receives from specific merchants or advertisers and advertising networks in connection with Wise Business Card Cashback will be processed by Wise in accordance with the terms set out in the Wise Privacy Policy.

12. Tax implications

12.1 You're responsible for your own tax obligations. It's your choice if you want to seek independent legal and tax advice. We aren't responsible for determining any tax liability you might have because you're earning Wise Business Card Cashback, and we aren't able to advise you on this.